Katie Vuong
E-commerce Associate at KAI Media, Inc- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Allyson Tollett
I had the pleasure of working with Katie during a key transitional period for hello82. Together we built the eCommerce logistics and fan experience, and I was always in awe of Katie's attention to detail and dedication to the customer. She has a keen understanding of the kind of service the hello82 customers deserve and what keeps them wanting to come back. She works tirelessly to keep our logistics running smoothly, and now she has built a strong eCommerce team that she leads with confidence and optimal organization! With a great understanding of the big picture, she brings eCommerce solutions for all of K-pop's particular check-out and shipping needs. I am confident that she has the experience to solve even the toughest of logistical eCommerce issues and I can't wait to see what she transforms next.
Allyson Tollett
I had the pleasure of working with Katie during a key transitional period for hello82. Together we built the eCommerce logistics and fan experience, and I was always in awe of Katie's attention to detail and dedication to the customer. She has a keen understanding of the kind of service the hello82 customers deserve and what keeps them wanting to come back. She works tirelessly to keep our logistics running smoothly, and now she has built a strong eCommerce team that she leads with confidence and optimal organization! With a great understanding of the big picture, she brings eCommerce solutions for all of K-pop's particular check-out and shipping needs. I am confident that she has the experience to solve even the toughest of logistical eCommerce issues and I can't wait to see what she transforms next.
Allyson Tollett
I had the pleasure of working with Katie during a key transitional period for hello82. Together we built the eCommerce logistics and fan experience, and I was always in awe of Katie's attention to detail and dedication to the customer. She has a keen understanding of the kind of service the hello82 customers deserve and what keeps them wanting to come back. She works tirelessly to keep our logistics running smoothly, and now she has built a strong eCommerce team that she leads with confidence and optimal organization! With a great understanding of the big picture, she brings eCommerce solutions for all of K-pop's particular check-out and shipping needs. I am confident that she has the experience to solve even the toughest of logistical eCommerce issues and I can't wait to see what she transforms next.
Allyson Tollett
I had the pleasure of working with Katie during a key transitional period for hello82. Together we built the eCommerce logistics and fan experience, and I was always in awe of Katie's attention to detail and dedication to the customer. She has a keen understanding of the kind of service the hello82 customers deserve and what keeps them wanting to come back. She works tirelessly to keep our logistics running smoothly, and now she has built a strong eCommerce team that she leads with confidence and optimal organization! With a great understanding of the big picture, she brings eCommerce solutions for all of K-pop's particular check-out and shipping needs. I am confident that she has the experience to solve even the toughest of logistical eCommerce issues and I can't wait to see what she transforms next.
Experience
-
KAI Media, Inc
-
United States
-
Entertainment Providers
-
1 - 100 Employee
-
E-commerce Associate
-
Dec 2021 - Present
-
-
-
B2Sign, Inc.
-
United States
-
Printing Services
-
1 - 100 Employee
-
Channel Letter Prepress
-
Nov 2018 - Jun 2021
-Monitor channel letter live listings on website and provide improvements on pages to developerwith company regulations -Create and design production files on Illustrator, edit customers’ vector files to comply production capacity -Provide excellent customer service to resolve inquiries and discrepancies via email -Utilize company’s backend to process orders and claims - Process/meeting the goal of recieving 7+ custom orders on a daily according to -Monitor channel letter live listings on website and provide improvements on pages to developerwith company regulations -Create and design production files on Illustrator, edit customers’ vector files to comply production capacity -Provide excellent customer service to resolve inquiries and discrepancies via email -Utilize company’s backend to process orders and claims - Process/meeting the goal of recieving 7+ custom orders on a daily according to
-
-
-
Miniso USA
-
United States
-
Retail
-
100 - 200 Employee
-
Retail Sales Associate
-
Dec 2017 - Nov 2018
-Greeted and connected with customers to create a warm and friendly environment -Provided excellent service, answered customers' inquiries about products and gave suggestions as necessary -Stocked and updated/changed merchandise displays and layouts for seasonal promotions, closed/balanced out the register, took initiative to confront attempted thefts, and operated the POS systems during customer transactions -Greeted and connected with customers to create a warm and friendly environment -Provided excellent service, answered customers' inquiries about products and gave suggestions as necessary -Stocked and updated/changed merchandise displays and layouts for seasonal promotions, closed/balanced out the register, took initiative to confront attempted thefts, and operated the POS systems during customer transactions
-
-
-
-
Marketing Intern
-
Mar 2018 - Jun 2018
- Conceptualize, design, and execute email campaigns on Mailchimp - Set up automation flow for new subscribers and a landing page pop-up form - Design marketing assets and collateral that including marketing email newsletter graphics,informational postcards, pop-up store display -Created and scheduled daily social posts on Instagram and Facebook - Conceptualize, design, and execute email campaigns on Mailchimp - Set up automation flow for new subscribers and a landing page pop-up form - Design marketing assets and collateral that including marketing email newsletter graphics,informational postcards, pop-up store display -Created and scheduled daily social posts on Instagram and Facebook
-
-
-
Nature Republic
-
United States
-
Manufacturing
-
Assistant Manager
-
May 2016 - Sep 2016
-Provided great customer service and consistently maintained a mutual form of communication -Maintained and managed inventory of over 500 SKUs and led monthly inventory counting loyalty program enrollment between patron(s) to effectively meet skincare needs-Built customer loyalty by running store initiatives including; giveaways, sales events, loyalty program-Plan, write, and create daily social media posts to leverage the company's presence and engagement- Managed a team of 12+ Sales Associate Show less
-
-
Sales Associate
-
Jan 2016 - Apr 2016
- Greeted and connected with customers to create a warm and friendly environment- Provided excellent customer service and answers customer's inquires about skincare
-
-
Education
-
2012 - 2018
California State Polytechnic University-Pomona
Bachelor of Fine Arts - BFA, Graphic Design -
2013 - 2013
Ewha Womans University
Summer Study Abroad, Korean
Community
