Katie Teems Norris

Social Media Content & Account Lead at Pioneer Utility Resources
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Contact Information
Location
Socorro, New Mexico, United States, MX
Languages
  • English Native or bilingual proficiency
  • Spanish Full professional proficiency

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Chellie Phillips

I've had the privilege of working with Katie for a couple of years. She has continually exceeded my expectations and brings ideas to the table. She's a strong grasp for storytelling and has a knack for creating info-graphics (award winning ones) that helps readers understand complex ideas. She is a great team member and has a personality people gravitate towards.

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Credentials

  • Teaching English as a foreign language (TEFL)
    Georgia State University
    Dec, 2015
    - Sep, 2024

Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Social Media Content & Account Lead
      • Aug 2021 - Present

      I serve electric and broadband clients across the country with original social media services. My day-to-day work includes: - Creating original and customized graphics, video and copy relating to safety, efficiency and technology. - Managing client relationships. - Analyzing social media data and strategizing to meet goals. - Coordinating with other teams on special marketing campaigns. - Staying ahead of trends as a thought leader. https://www.pioneerutilityresources.com/ I serve electric and broadband clients across the country with original social media services. My day-to-day work includes: - Creating original and customized graphics, video and copy relating to safety, efficiency and technology. - Managing client relationships. - Analyzing social media data and strategizing to meet goals. - Coordinating with other teams on special marketing campaigns. - Staying ahead of trends as a thought leader. https://www.pioneerutilityresources.com/

    • United States
    • Research
    • 700 & Above Employee
    • Student Support Coordinator
      • Aug 2020 - Aug 2021

      Replacing the Assistant Director of the Office for Student Learning (OSL), I managed student support programs and coordinated with other departments, faculty and staff to increase student engagement. Here is a sample of what I did: - Managed a team of tutors and student mentors - Coordinated with faculty and staff to plan and market educational events - Developed solutions to maximize program efficiency with limited capacity Replacing the Assistant Director of the Office for Student Learning (OSL), I managed student support programs and coordinated with other departments, faculty and staff to increase student engagement. Here is a sample of what I did: - Managed a team of tutors and student mentors - Coordinated with faculty and staff to plan and market educational events - Developed solutions to maximize program efficiency with limited capacity

    • United States
    • Utilities
    • 1 - 100 Employee
    • Communications Coordinator
      • Dec 2017 - Jul 2020

      Communicating for an electric cooperative is a little bit different than communicating for other industries. As a cooperative communicator, I committed myself to service and collaboration. Since people depend on reliable electricity, I had to be ready to engage our members through storms and sunshine. Here is a sample of what I did: - Created graphic and written content for over 80,000 consumers - Communicated technical concepts to internal and external audiences - Managed public outreach projects across a multi-county area - Prepared newsletters and advertisements for print Show less

    • United States
    • Travel Arrangements
    • Tour Guide
      • Jun 2012 - Nov 2019

      As a tour guide for Ghosts of Marietta, a branch of the Historic Marietta Trolley Company, I told stories to large audiences from all age groups. I worked continuously with Ghosts of Marietta until February of 2015. I returned October 2017 to resume work as a seasonal guide. As a tour guide for Ghosts of Marietta, a branch of the Historic Marietta Trolley Company, I told stories to large audiences from all age groups. I worked continuously with Ghosts of Marietta until February of 2015. I returned October 2017 to resume work as a seasonal guide.

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Volunteer and Outreach Coordinator
      • Sep 2016 - Sep 2017

      I served as an AmeriCorps member with three rural non-profit organizations: - New Historic Thomas - Tucker County Development Authority - Tucker County Planning Commission Here are some of my responsibilities and accomplishments: - Built capacity for three community and economic development non-profits - Managed an illustrated business map project from concept to completion - Initiated and spearheaded the county's dark sky preservation initiative - Created a local newsletter - Drafted multiple sections of the county's subdivision ordinance Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Writing Tutor
      • Jan 2014 - May 2016

      I consulted with both undergraduate and graduate students, focusing on academic, creative, and professional writing. Accomplishments:-trained as inaugural peer tutor-won the 2015 SWCA Undergraduate Tutor of the Year Award-mentored two tutor trainees-started an after school writer's workshop for underserved high school students-presented papers at SAMLA, SWCA, and SWCA-GA conferences

    • Secretary
      • Aug 2012 - Dec 2014

      I welcomed students, scheduled appointments, and handled issues as they came up. I was known as "the face of the Writing Studio," and the co-directors approached me personally to offer me a chance to become an inaugural peer tutor.

    • English Teacher and Assistant English Teacher
      • Jun 2015 - Jul 2015

      While living in Cusco, Peru for a study abroad program, I accepted a service-learning position to teach English at Colegio Humberto Vidal Unda. Responsibilities: -planned lessons -managed the classroom -assisted teachers -taught students ranging from pre-school to high school. While living in Cusco, Peru for a study abroad program, I accepted a service-learning position to teach English at Colegio Humberto Vidal Unda. Responsibilities: -planned lessons -managed the classroom -assisted teachers -taught students ranging from pre-school to high school.

Education

  • Georgia State University
    Bachelor of Arts (B.A.), English (Creative Writing) with a minor in Spanish
    2012 - 2016

Community

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