Experience

Best Companies Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Research Manager

  • Jul 2023 - Oct 2023

  Managed several projects from survey build to reporting, both large- and small-scale, for a wide range of clients. Analyzed large volumes of data for accuracy. Adhered to firm deadlines. Managed projects using ClickUp, Microsoft Teams, ForstaPlus, and Microsoft Office products.

• Manager of Program Operations

  • Oct 2022 - Jun 2023

  Managed a team of 8 client-facing business partners. Established cross-departmental processes and procedures. Served on company leadership team.

• Survey Insights Partner

  • Oct 2018 - Sep 2022

  Harrisburg, Pennsylvania Area Established marketing and promotional procedures for the Survey Insights Team. Trained three new employees in department processes from start to proficiency. Continued to provide big-picture view of cross-departmental procedures to anticipate and remove obstacles to change.

• Research and Survey Coordinator

  • Feb 2016 - Sep 2018

  Harrisburg, Pennsylvania Area Managed several projects, both customer-facing and internal. Produced a variety of reports and data analysis to meet client requests, including compiling data for 5000+ companies to generate and proof national benchmarking data.

• Program Coordinator

  • Sep 2011 - Jan 2016

  Harrisburg, Pennsylvania Area Served as the sole point-of-contact for more than 500 clients per year as part of engagement survey program participation. Communicated clearly and consisely by email and phone for positive client experiences. Spearheaded a new promotional plan which generated over $20,000 in its first year.



Tippmann Group / Interstate Warehousing / Tippmann Construction

• United States
• Warehousing and Storage
• 300 - 400 Employee

• Administrative Assistant

  • Mar 2011 - Aug 2011

  As an administrative assistant, I was responsible for keeping logs of construction projects, submitting time sheets for contractors, writing expense reports, creating weekly update newsletters, writing weekly meeting minutes, and conducting safety orientations for all personnel on site, in English as well as Spanish.



Messiah University

• United States
• Higher Education
• 700 & Above Employee

• Work-Study

  • Jan 2010 - Mar 2011

  Verify and edit video database entries Proofread entries for errors



Rite Aid Corporation

• Public Relations Intern

  • May 2010 - Aug 2010

  As an intern for Rite Aid Corporation, I shadowed a PR professional to learn corporate press release writing and editing, monitor national news outlets for media coverage and help with the annual executive car wash to raise money for Children's Miracle Network. I also had a chance to help review some grant applications for the Rite Aid Foundation.



Messiah University

• United States
• Higher Education
• 700 & Above Employee

• Study Abroad Office Summer Intern

  • May 2008 - Aug 2008

  Updated EpiCenter website Developed study abroad materials Improved social presence of programs through creation of a Facebook page Made creative suggestions for increasing student interest in study abroad options