Katie Schroeder
Telephone Service Representative at Centratel Services- Claim this Profile
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English -
Topline Score
Bio
Experience
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Centratel Services
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United States
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Telecommunications
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1 - 100 Employee
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Telephone Service Representative
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May 2017 - Present
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Independant Contractor
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United States
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Virtual Assistant
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Feb 2015 - Present
Essential Duties and Responsibilities: • Assist the client with their personal and business calendars by scheduling appointments and coordinating appointments as necessary. • Respond to client emails and tasks as received • Manage the client’s email inbox, responding to emails as necessary • Conduct research as per client request - this includes, but is not limited to: research on events, travel, projects, etc. and present research to client. • Execute travel arrangements on behalf of the client - including researching and booking flights, ensuring that all travel reservations meet the requirements as set forth by the client. • Complete administrative tasks as required by client - including but not limited to: transcription, business correspondence, and data entry. • Other duties as assigned Show less
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Riverhouse on the Deschutes
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United States
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Hospitality
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1 - 100 Employee
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Lead Front Desk Agent
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Jan 2015 - Apr 2017
Meeting the needs of guest via phone, email, and web-based text messaging Communicating with various hotel departments Complex problem solving and thinking quickly to resolve issues Processing confidential information Meeting the needs of guest via phone, email, and web-based text messaging Communicating with various hotel departments Complex problem solving and thinking quickly to resolve issues Processing confidential information
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Macy's
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Nov 2014 - Aug 2015
Assisting shoppers Selling store credit cards Covering various departments Operating cash register Assisting shoppers Selling store credit cards Covering various departments Operating cash register
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Kadel's Auto Body, an ABRA Company
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Feb 2014 - Oct 2014
Answering and directing calls Scheduling appointments Taking information Contacting insurance, tow company and owners of vehicles Assisting insurance estimators with customer files Processing payment from customers and insurance Answering and directing calls Scheduling appointments Taking information Contacting insurance, tow company and owners of vehicles Assisting insurance estimators with customer files Processing payment from customers and insurance
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Education
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Linfield University
Bachelor of Arts (BA), Elementary Education and Teaching