Experience

Shamrock Labels

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Client Care Coordinator

  • Nov 2021 - Present



Elements Massage®

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Assistant Manager

  • Jul 2018 - Nov 2021

  -Manage store Operations on a daily basis -Fully stocked with supplies for both the office and therapists -Ensure the Studio is up to par with cleanliness standards and Health Codes -Assist 30-50 customers a day to ensure they have the best possible experience and their needs are met -Oversee a team of 20 direct reports, varying from Therapists to Wellness Membership Advisors -In charge of recruiting, interviewing and onboarding new employees -Creates employee schedules for the location -Sell & renewal client memberships; well as, Upsell enhancements to create a better experience for the client -YTD achieved 100% of new clients to membership conversion rate required by employment -Proficient in Google Suite products, Mindbody POS system, Groupon, Hownd platforms



Morettis Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Sep 2013 - Jun 2021

  -Bartender -Banquet Server -Customer Service -My job was to ensure great customer service and quick table service. I also helped with sitting customers, taking orders, and occasionally helping behind the bar. I’ve dealt with upset customers and made sure I fixed the issue. I help employees who might have been busy and struggling to get to a table. -Bartender -Banquet Server -Customer Service -My job was to ensure great customer service and quick table service. I also helped with sitting customers, taking orders, and occasionally helping behind the bar. I’ve dealt with upset customers and made sure I fixed the issue. I help employees who might have been busy and struggling to get to a table.