Experience

Egress Software Technologies

• United Kingdom
• Software Development
• 200 - 300 Employee

• Renewals Executive

  • Aug 2018 - Present



ELCO Heating Solutions

• Germany
• Consumer Goods
• 300 - 400 Employee

• Marketing and Sales Executive

  • Jun 2018 - Jul 2018

  - Creating and Designing advertisement campaigns - Researching potential companies that would be interested in the company products - Following up customers - updating the system for existing quotes - Creating and Designing advertisement campaigns - Researching potential companies that would be interested in the company products - Following up customers - updating the system for existing quotes



Tony Le Voi Vauxhall

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• BDC Operator

  • Sep 2017 - Apr 2018

  - Customer Service via Telephone and digital medium - Answering enquirers, resolving problems and fulfilling requests - Dealing with inbound and outbound sales - Proactively contacting customers - Up-selling - Logging and tracking all leads - Dealing with finance and sales enquires - Customer Service via Telephone and digital medium - Answering enquirers, resolving problems and fulfilling requests - Dealing with inbound and outbound sales - Proactively contacting customers - Up-selling - Logging and tracking all leads - Dealing with finance and sales enquires



Toomey Motor Group

• United Kingdom
• Automotive
• 1 - 100 Employee

• aftersales executive / Service Advisor

  • Aug 2014 - Aug 2017

  - Providing Staff training to various Staff members on the role and systems - Updating Records - Up selling - Service advisory role including meeting and greeting customers and the organisation of work load for other staff members - Processing Sales Invoices - Daily use of CRM - Making outgoing calls to potential and existing customers - Providing customer service - Taking incoming calls and dealing with customer complaints and bookings - Ensuring the Technicians have a constant flow of work Show less



The Student Support Centre

• United Kingdom
• Education Administration Programs

• Sales Supervisor

  • Jun 2011 - Jul 2014

  - Daily management of 9 Staff members - making outgoing calls to potential new customers - Organised incentives fir Staff members - Ensuring all targets are met by the team - Regular manger meetings - Arranging appointments with parents for an after school programme for children - Daily management of 9 Staff members - making outgoing calls to potential new customers - Organised incentives fir Staff members - Ensuring all targets are met by the team - Regular manger meetings - Arranging appointments with parents for an after school programme for children



Saving Energy UK

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Sales Administrator

  • Apr 2010 - May 2011

  - Energy advising and upselling - Dealing with customer complaints and enquirers - Meeting targets - Inbound/ Outbound telephone enquires - General admin duties - Energy advising and upselling - Dealing with customer complaints and enquirers - Meeting targets - Inbound/ Outbound telephone enquires - General admin duties



Wickford Estates

• Wickford

• Trainee Estate Agent

  • Aug 2009 - Mar 2010

  - Escorting customers to view properties - Booking viewing appointments with new customers - Organising the diary for higher management - Processing customer files - General Adhoc duties - Escorting customers to view properties - Booking viewing appointments with new customers - Organising the diary for higher management - Processing customer files - General Adhoc duties



Ford Motor Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Service Advisor

  • Aug 2007 - Jul 2009

  - Meeting and greeting customers - Organising daily tasks for Technicians - Processing Purchase and Sales Invoices within the company software - Outgoing calls to potential customers - General adhoc duties - Meeting and greeting customers - Organising daily tasks for Technicians - Processing Purchase and Sales Invoices within the company software - Outgoing calls to potential customers - General adhoc duties