Experience

What Works for Children's Social Care

• United Kingdom
• Research Services
• 1 - 100 Employee

• Senior Operations Administrator

  • Jul 2022 - Present

  Supporting the organisation to be as effective and efficient as possible throughimplementation of policies and procedures.Ensuring the organisation’s systems are up to date, with a focus on supporting the teamwith internal processes.Working closely with the Programmes team to support in the management of grants and ensurefunding is spent in line with agreed budgets. Supporting the organisation to be as effective and efficient as possible throughimplementation of policies and procedures.Ensuring the organisation’s systems are up to date, with a focus on supporting the teamwith internal processes.Working closely with the Programmes team to support in the management of grants and ensurefunding is spent in line with agreed budgets.



Cullen Grummitt & Roe

• United Kingdom
• Civil Engineering
• 1 - 100 Employee

• Operations Officer in charge of IT and Marketing, Finance Assistant

  • Aug 2013 - Jul 2022

  My role at CGR has grown from junior administrator to senior administrator in charge of finance, marketing and IT as well as ongoing administration of the office and support to the MD. Some of my duties are summarised below:Finance Administration- Maintaining companywide timecost records- Preparing invoice drafts- Providing timecost analysis to MD and project leaders as needed- Chasing unpaid invoices- Administrative tasks related to operations of international branch offices- Reconciliation and VAT records for company credit cards- Assisting the MD and company accountant with any ad-hoc and ongoing administrative tasks Marketing Assistant- Assisting the director and business development manager in preparation of expression of interest, proposals, brochures, presentations and other marketing initiatives- Keeping record of and ensuring all proposals are submitted by the specified deadlines- Maintaining and updating capability statements, project pages and website- Maintaining company Twitter and LinkedIn accounts, working to spread brand awareness and build social media following- Any other ad hoc marketing tasksIT Management- Assisting staff members with minor IT issues and logging cases with IT provider- Keeping records of IT equipment and software- Liaising with external IT services provided to ensure timely resolution of IT issues- Sourcing new IT equipment and software as needed- Managing and checking company IT systems, back-ups and storage, in co-operation with IT services provider- Project managing new IT infrastructure implementationOffice Administration- Preparing submissions for renewal of travel, professional indemnity and professional risk insurance policies- Liaising with travel policy provider to add/remove expat staff members as necessary- Assisting staff members in obtaining visas for business travel- Organising and assisting with staff functions (e.g. corporate family day, client events, charity collections etc)

• Administrator

  • Sep 2010 - Jul 2013



NSL | trusted outsourcing

• United Kingdom
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Administrator/Customer Service Officer

  • Jul 2007 - Sep 2010



Iceland Foods

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Dec 2004 - Jul 2007

  Part-time role undertaken to support myself through university studies. Part-time role undertaken to support myself through university studies.