Katie Perrin

Patent Administrator at Dehns
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Contact Information
us****@****om
(386) 825-5501
Location
Bristol, England, United Kingdom, UK

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Credentials

  • 94% Merit Legal Secretaries Diploma
    The Institute of Legal Secretaries & PAs
    Mar, 2018
    - Nov, 2024

Experience

    • United Kingdom
    • Legal Services
    • 100 - 200 Employee
    • Patent Administrator
      • Apr 2022 - Present

    • United Kingdom
    • Law Practice
    • 1 - 100 Employee
    • Legal Secretary
      • Jun 2018 - Apr 2022

    • United Kingdom
    • Architecture and Planning
    • 1 - 100 Employee
    • Installations Administrator
      • Nov 2015 - May 2018

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Contracts Administrator
      • Apr 2015 - Nov 2015

    • United Kingdom
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Administration Assistant
      • Nov 2014 - Jan 2015

      Receive incoming calls from potential customers. Make outbound calls to potential customers regarding booking loft surveys. Maintain and add to customer database. Filing and any other ad hoc duties. Receive incoming calls from potential customers. Make outbound calls to potential customers regarding booking loft surveys. Maintain and add to customer database. Filing and any other ad hoc duties.

    • United Kingdom
    • Market Research
    • 1 - 100 Employee
    • Helpdesk Supervisor
      • Jul 2007 - May 2014

      Run the Helpdesk Department. Delegate work out between myself and the Helpdesk Assistant. Carry out monthly 1-2-1s to improve the Helpdesk Assistants performance. Take calls/emails from clients regarding navigation of the website to general queries regarding mystery shopping results. All queries would be logged on the in house system for future reference and be reviewed and responded within a 48 hour KPI. Monthly statistics surrounding queries and overturns were also provided to the project managers for meetings with the client to aid improvement in their programs. Show less

Education

  • Institute of Legal Secretaries & PAs
    Diploma, Legal Administrative Assistant/Secretary
    2017 - 2018
  • St. Vincent College
    Level 2, Computer literacy and information technology
    2004 - 2006

Community

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