Katie Payne
Enrollment Support Coordinator at Broadreach- Claim this Profile
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Spanish Elementary proficiency
Topline Score
Bio
Paul Sabattus
As the President of Larry’ s Coffee, I had the honor of working directly with Katie. First, I would like to say that she became my
Paul Sabattus
As the President of Larry’ s Coffee, I had the honor of working directly with Katie. First, I would like to say that she became my
Paul Sabattus
As the President of Larry’ s Coffee, I had the honor of working directly with Katie. First, I would like to say that she became my
Paul Sabattus
As the President of Larry’ s Coffee, I had the honor of working directly with Katie. First, I would like to say that she became my
Credentials
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CPR: AED: Adult/ Child/ Infant
BACKCOUNTRY MEDICAL GUIDESJun, 2022- Oct, 2024 -
Wilderness First Responder
BACKCOUNTRY MEDICAL GUIDESJun, 2022- Oct, 2024 -
Bee Campus USA
Bee City USAJun, 2018- Oct, 2024
Experience
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Broadreach
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Raleigh, North Carolina, United States
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Enrollment Support Coordinator
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Jan 2022 - Present
● Answer incoming calls with a positive and helpful attitude, field basic questions and/or transfer to the appropriate person. ● Provide exceptional customer service and support wherever needed. ● Collect, review and organize student enrollment paperwork. ● Assist with medical form review and screening for program participants. ● Order inventory, organize and ship program and student gear. ● Assist with onboarding of seasonal staff including collecting new hire paperwork, booking domestic and international travel, and processing background checks. ● Assist with outreach and job postings for seasonal staff. ● Provide administrative support for the Broadreach Foundation (a 501c3 scholarship organization). ● Data entry and clerical tasks - database clean up, daily mailings and general office administration duties.
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Larry's Coffee
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United States
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Food and Beverage Services
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1 - 100 Employee
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Business Development Representative
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Mar 2021 - Dec 2021
• Manages sales with focus on Coffee Shops/Cafe accounts• Manages Instagram account• Sets 10+ prospect meetings for myself and the rest of the sales team each week• Identifies new lead accounts and drives to closure• Communicates with Production Team the needs of the Sales Team• Communicates with Director of Customer service on client needs and feedback• Tracks weekly overall sales progress against projected monthly and yearly plan• Provides input for technology team to innovate plans for customer management
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Client Service Representative, Sustainability Coordinator and Event/Demo Coordinator
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Dec 2018 - Dec 2021
• Initial contact at the front office for walk in traffic at Larry’s Coffee• Answers phones and directs calls• Enters orders in a timely manner• Maintains the retail area, and find new products to drive sales• Provides customer service, customer resolutions• Performs coffee demos• Represents Larry’s Coffee at events• Assists Sales Managers with related demo/event tasks• Helps monitor B-Corp status and requirements• Helps come up with new initiatives to promote sustainability practices• Assists with event coordination• Manages social media
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Finds Raleigh
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Raleigh-Durham, North Carolina Area
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Sales Associate
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Nov 2018 - Feb 2019
• Opened and closed store • Assisted customers with sales and custom furniture inquiries • Arranged inventory in a way that is pleasing to the eye and captivates customers • Made transactions with customers • Opened and closed store • Assisted customers with sales and custom furniture inquiries • Arranged inventory in a way that is pleasing to the eye and captivates customers • Made transactions with customers
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Appalachian State University
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United States
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Higher Education
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700 & Above Employee
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Sustainability Outreach Fellow
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May 2018 - Aug 2018
• Certified offices throughout campus who practice sustainability with a "Green Office Certification"• Organized food pantry and free store• Picked up donations from local restaurants for food pantry• Led sustainability orientation for first-year and transferring students• Collaborated with local organizations to create pollinator gardens (ex: Tanger Outlets)• Assisted with the 2018 Appalachian Energy Summit
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President and Founder of Appalachian State University's Beekeeping Club
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Aug 2016 - May 2018
• Promoted the restoration and maintenance of local and healthy pollinator populations• Led 2 monthly meetings• Organized fundraisers• Involvement with campus-wide farmer's markets• Managed 6 hives on campus• Received The Honeybee Conservancy's Sponsor-A-Hive grant
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Office of Sustainability Outreach Intern
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Aug 2016 - May 2018
• Promoted sustainability on campus• Organized and promoted food pantry• Organized and promoted free store• Led zero waste initiative at football games and in the dining halls• Assisted with on-campus composting facility• Member of the Engagement Team. Created events to engage with community, including but not limited to: cigarette butt clean ups, river clean ups, etc.
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Dr. Lori Unruh Snyder, North Carolina State University
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Raleigh-Durham, North Carolina Area
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Research Intern
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Jun 2016 - Aug 2016
• Created a business start up for a sustainable ice cream line • Collaborated with partners, such as Jamaican Blue Mountain Coffee, to expand the line • Created a business start up for a sustainable ice cream line • Collaborated with partners, such as Jamaican Blue Mountain Coffee, to expand the line
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Hayes Barton United Methodist Church and Preschool
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Raleigh-Durham, North Carolina Area
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Nursery Caregiver
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May 2014 - May 2016
• Took care of children in church nursery during church services • Took care of children in church nursery during church services
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Burnie Batchelor Studio Inc
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Raleigh-Durham, North Carolina Area
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Assistant Photographer
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Jun 2015 - Aug 2015
• Assisted photographer in behind-the-scene tasks • Helped organize the studio's clothing boutique • Framed photographs • Assisted photographer in behind-the-scene tasks • Helped organize the studio's clothing boutique • Framed photographs
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Bruegger's Bagels
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Raleigh-Durham, North Carolina Area
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Sandwich Maker
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Aug 2012 - May 2014
• Prepared sandwiches • Handled cash register and engaged in positive customer relations • Prepped food • Opened and closed store • Maintained a clean and welcoming environment • Prepared sandwiches • Handled cash register and engaged in positive customer relations • Prepped food • Opened and closed store • Maintained a clean and welcoming environment
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Education
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2014 - 2018
Appalachian State University
Bachelor of Science - BS, Sustainable Development: Community, Regional and Global Development, with a focus in Southeast Asia -
2014 - 2018
Appalachian State University
Minor, Sociology
Community
