Director of Copywriting

• Jan 2021 - Present

* Create systems and processes to ensure copywriting tasks are received, tracked, and completed in a timely manner.* Build resources and documentation around copywriting including: messaging catalogs, style guides, process documents.* Write, review, and edit email copy for outbound email campaigns (yes those unsolicited formal sales emails, but like, way cooler), marketing newsletters, case studies, ad copy, and whatever else the marketing team needs. :) * Lead a team of copywriters - includes the hiring process, coaching, and being a catalyst for the team around new RevBoss copywriting initiatives.* Work closely with the rest of the Client Success team, communicating resource allocation, process, and messaging strategies.

Account Manager / Copywriter

• Mar 2020 - Jan 2021

* As an AM, I worked with our Client Success team to execute lead generation programs that drive leads (and happiness) for our clients.* As Copywriter, I wrote copy for outbound email campaigns.

Journal Manager - Production

• May 2018 - Feb 2020

• Monitored production processes on 25+ academic journals by reviewing data, tracking schedules, and evaluating performance through daily collaboration with internal staff and contracted suppliers • Advised and informed clients through regular contact, meetings, and reporting, as well as advocating client needs to the internal business • Advanced operational improvements by soliciting guidance from the appropriate expert teams and ensuring changes were delivered effectively in accordance with established publishing practices

Senior Producer, HarperAudio

• Nov 2014 - Mar 2018

Produced over 800 audiobooks, including over 50 award-winning programs and a Grammy award nominated audiobook. I collaborated closely with editors and authors to cast audiobook narrators, arrange author recordings, and brainstorm ideas for special projects; secured resources for audiobook recordings; communicated internally and externally with other producers, managing editor, and engineers to meet all deadlines and budget requirements.

Assistant Manager, Digital Operations

• Oct 2013 - Nov 2014

Served as operational point of contact for all eBook and audiobook retail partners; worked closely with metadata analyst to oversee metadata feeds to retailers and aggregators; collaborated with digital production and rights teams, as well as other managing editors and marketing managers across all imprints; trained and supervised temporary employees.

Assistant Managing Editor

• Jul 2012 - Oct 2013

Organized and executed production schedules of all backlist and promotional eBooks and audiobooks.

Managing Editorial Assistant

• May 2011 - Jul 2012

Graduate Assistant, International Programs Center

• Jan 2010 - May 2011

Edited, designed, and published the monthly electronic newsletter for the International Programs Center, as well as edited content for the Center's website.

Incoming Exchange Coodinator for International Programs Center

• Jun 2010 - Aug 2010

Coordinated housing, transportation, registration, and orientation for incoming exchange students; interacted with all levels of administrative units and faculty, students, parents, and staff.

Program Coordinator for International Programs Center

• Nov 2007 - Dec 2009

Planned all aspects of departmental events; managed staff calendars and booked appointments for students to see program advisors; trained and supervised all student employees on office procedures and duties.

Intern, Digital Marketing

• Dec 2010 - Apr 2011

Researched and wrote a weekly blog for the Pace website on digital marketing and publishing trends with an eye for SEO and social media; copy-edited and fact-checked various information to be published on client websites. Researched and wrote a weekly blog for the Pace website on digital marketing and publishing trends with an eye for SEO and social media; copy-edited and fact-checked various information to be published on client websites.

Server

• Aug 2003 - Dec 2009