Experience

Palmers Relocations
• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Quality and Risk Manager

  • Jul 2019 - Present

REST Industry Super
• Australia
• Investment Banking
• 1 - 100 Employee
• Risk and Compliance Manager

  • Apr 2016 - Jul 2019


Foxtel

• Peru
• Telecommunications
• 1 - 100 Employee

• Foxtel Operational Risk Manager

  • Jun 2014 - Apr 2016

  As the Foxtel Operational Risk Manager, my key responsibilities included: • Establish a Risk Management Framework (Program & Operational functions) implementing a fit-for-purpose governance framework in line with industry standards and better practice guidelines • Development of the risk management value proposition (as a new function to Foxtel) by providing risk advice/support to the business as their single point of contact (trusted advisor) collaborating with the business to improve Foxtel's operations • Perform Inherent Risk Workshops (Project Management Office) and Risk Workshops (operational business unit functions) • Incident/breach Management advice and support • Risk assurance reviews and control framework advice • Ongoing advice and support for the adoption of appropriate risk mitigation strategies Show less



AMP

• United Kingdom
• Financial Services

• Manager, Enterprise Risk Management – AMP Bank

  • Jan 2013 - Jun 2014

  • Contribute to the overall risk strategy for AMP Bank and facilitate the management, measurement and reporting of current and emerging risk exposures• Provide appropriate challenge and independent oversight of the implementation of AMP’s ERM framework, policy and supporting infrastructure across the Bank• Provide understanding and oversight of the compliance obligations impacting the Bank, including the impact of regulatory change• Provide metrics and analysis to understand the future and current risk exposure for the Bank• Provision of advice to Bank on risk and compliance matters• IMD breach and incident management rollout, awareness and training plan to the Bank – including near-miss• Facilitation of the Bank Business Risk and Compliance Committee• Advice and challenge to the Bank Service Excellence Committee• Project support to the bank providing advice and challenge – APS910, Privacy Project, Group Financial Services Guide, Visa Debit, AMP First Home Loan Product Show less

• Manager, Enterprise Risk Management – AMP Direct & AMP Advice

  • 2010 - Jan 2013

  • Contribute to the overall risk strategy for AMP’s Advice Network and facilitate the management, measurement and reporting of current and emerging risk exposures• Provide appropriate challenge and independent oversight of the implementation of AMP’s ERM framework, policy and supporting infrastructure across the business• Specialist support and subject matter advice for AMP’s employed advice planner network (personal and general advice) for Superannuation, Life Insurance, Managed Investments and eCommerce via the AMP Direct, Sales Service & Retention Centre• Oversight of business processes and risks including independent risk and compliance monitoring• Providing risk advice/support to the business as their single point of contact (trusted advisor)• Providing the AMP Direct Pty Ltd Board with risk assurance• Assist the business in developing and designing procedures and processes to ensure compliance with RG146 requirements • Support the business in managing regulatory change Show less

• Manager, AMP Financial Planning Centre, Parramatta

  • 2009 - 2010

  • Risk and compliance culture awareness • Design and rollout of the Professional Standards on boarding program (personal advice)• Ongoing compliance coaching for planners and staff• Client Value Proposition coaching and development • Establishment of the first AMP Financial Planning Centre – project working group member• Establishment of the Financial Planning Centre COIN workflows• Establishment of the Financial Planning Centre compliance frameworks• Planner and staff training• Leadership and day-to-day management of the planner support and governance team Show less

• AMP – Financial Planning, Advice & Services Operations Consultant

  • 2007 - 2009

  • AMP policy clarification and interpretation for planners and staff• Vetting of advice documentation, policy and procedures • Assisting planners to reduce their cost-to-serve model by making it easier and faster for planners to prepare compliant advice documents in COIN• Development of annual Financial Services and Credit Guides• Planner training and development in preparation for Fee Based Advice • Assisting the AMP planner network for the correct and compliant use of the tools and work aid templates on the Professional Standards Manual, such as the SoA, RoA, general advice requirements etc.• Develop and maintain Subject Matter Expert (SME) status in a broad range of Advice Polices and Standards Show less


Grace Group
• Australia
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee
• Corporate Development Specialist

  • Aug 2007 - Dec 2008