Katie Norton
Community Managment Coordinator at The Viera Company- Claim this Profile
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Bio
Experience
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The Viera Company
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United States
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Real Estate
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1 - 100 Employee
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Community Managment Coordinator
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Sep 2019 - Present
Responsible for assisting in developing company communications, resident education programs, and community enrichment events, planning and executing social media campaigns, and providing support to the Community Management Department activities, the Addison Village Club, and multiple HOAs in Viera. Responsible for assisting in developing company communications, resident education programs, and community enrichment events, planning and executing social media campaigns, and providing support to the Community Management Department activities, the Addison Village Club, and multiple HOAs in Viera.
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Viera Builders
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Real Estate
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1 - 100 Employee
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Customer Service Representative
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Sep 2017 - Sep 2019
Acted as a liaison between homeowners and the warranty and construction departments to resolve frustrations and provider resolutions. Oversaw 100-150 work orders at a time, coordinated large warranty projects including budgets and schedules. Collaborated with Customer Service Managers on issue resolution and managing homeowner requests. Assisting Director and Managers with administrative duties. Acted as a liaison between homeowners and the warranty and construction departments to resolve frustrations and provider resolutions. Oversaw 100-150 work orders at a time, coordinated large warranty projects including budgets and schedules. Collaborated with Customer Service Managers on issue resolution and managing homeowner requests. Assisting Director and Managers with administrative duties.
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Vintage Estate Homes
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United States
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1 - 100 Employee
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Digital Media Specialist
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Jun 2016 - Sep 2017
Responsible for developing, implementing, and overseeing long-term digital marketing campaigns and brand presence on social platforms. Curation of social media content that enhanced brand awareness, drove traffic to the company’s website and generating sales leads. Developed digital marketing strategy by studying economic indicators, identifying customers and their current and future needs, and monitoring the competition. Planed and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
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Promag Energy Group
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United States
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Advertising Services
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1 - 100 Employee
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Branch Manager
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Jan 2015 - Dec 2016
Managed the Cocoa office for a state-wide HVAC, electrical, and plumbing company. Lead a 20 employee office. Handled all accounting, permitting, scheduling, and HR needs. Oversaw all purchasing and planning. Managed a 5 person call room including training, strategizing, and coaching. Oversaw weekly payroll and deposits. Developed yearly sales goals and projections. Managed the Cocoa office for a state-wide HVAC, electrical, and plumbing company. Lead a 20 employee office. Handled all accounting, permitting, scheduling, and HR needs. Oversaw all purchasing and planning. Managed a 5 person call room including training, strategizing, and coaching. Oversaw weekly payroll and deposits. Developed yearly sales goals and projections.
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Jardine Construction
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United States
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Construction
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Office Manager
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Jan 2013 - Jan 2015
Managed a busy office for a reputable luxury home builder including full-charge bookkeeper, human resources, client relations, trade scheduling, customer service, website and logo design, digital marketing, and all administrative tasks requested by the owner. Managed a busy office for a reputable luxury home builder including full-charge bookkeeper, human resources, client relations, trade scheduling, customer service, website and logo design, digital marketing, and all administrative tasks requested by the owner.
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Education
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Full Sail University
Bachelor's degree, Digital Communication and Media/Multimedia -
Eastern Florida State College
Associate of Science - AS, Business Administration and Management, General