Experience

Guts UK Charity

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Chief Operating Officer

  • Jun 2023 - Present



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Chief Operating Officer, Commercial Banking, UK non ring-fenced bank and Channel Islands

  • Oct 2018 - May 2022

  Leading the integration of two separate COO teams in order to build and lead a cohesive, high performing team that balanced risk management with quality delivery, development and simplification. Member of the wider senior leadership team responsible for designing and driving business and operational strategy.

• Senior Implementation Manager, Commercial Banking Europe

  • Feb 2017 - Oct 2018

  Central oversight of the implementation of a wide range of strategic, transformation and systems implementation projects across 18 diverse European markets including a pivotal role in the implementation of the UK Ring-Fencing regulation.

• Senior Process Consultant

  • Oct 2015 - Feb 2017

  Working in the Asia Pacific region as part of the Global Finance Process Excellence team to re-engineer processes within the Finance function in order to drive efficiency and cost effectiveness alongside embedding a sustainable culture of continuous improvement through the provision of training and coaching in the Lean Six Sigma methodology.

• Programme Manager - Global Finance Process Excellence

  • Jan 2014 - Oct 2015

• Project Manager - Global Finance Change

  • Jan 2012 - Jan 2014

• Business Analyst - Continental Europe Finance

  • Nov 2009 - Jan 2012

• Executive Support Manager

  • Aug 2009 - Nov 2009

• Executive Management Trainee

  • Jul 2007 - Jul 2009