Katie Mixon
Assistant Operations Manager at DFL Home Delivery- Claim this Profile
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Topline Score
Bio
Credentials
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Forklift Certification
Daryl Flood Logistics, SuddathJun, 2020- Oct, 2024
Experience
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DFL Home Delivery
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Assistant Operations Manager
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Sep 2021 - Present
• Supported operations manager in overseeing daily operational activities, including inventory management, scheduling, and process optimization, resulting in increased efficiency and productivity. • Assisted in developing and implementing standard operating procedures (SOPs) to streamline operations, improve workflow, and ensure compliance with regulatory requirements. • Collaborated with cross-functional teams to coordinate logistics, track performance metrics, and resolve operational issues, fostering effective communication and teamwork. • Oversaw and actively participating in routing and dispatching operations for local Final Mile/Home Delivery, ensuring efficient and timely delivery of goods to customers. • Utilized expertise in logistics and transportation management to optimize routes, minimize delivery time, and maximize resource allocation. Show less
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Warehouse Manager
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Jun 2020 - Sep 2021
• Led a team of warehouse staff in managing all aspects of warehouse operations, including receiving, inventory management, order fulfillment, and shipping, resulting in improved efficiency and on-time delivery. • Implemented lean principles and process improvements, such as 5S methodology and optimized layout, leading to a significant reduction in errors, increased productivity, and reduced operational costs. • Developed and implemented robust safety protocols and training programs, ensuring compliance with OSHA regulations and maintaining a safe working environment for all warehouse personnel. Show less
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Inventory Specialist
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Feb 2020 - Jun 2020
• Managed inventory control activities, including monitoring stock levels, conducting regular audits, and implementing accurate inventory tracking systems, resulting in improved inventory accuracy and reduced stockouts. • Collaborated with cross-functional teams to optimize inventory replenishment strategies, forecasting demand, and maintaining optimal stock levels, ensuring uninterrupted supply and minimizing excess inventory. • Implemented efficient inventory management processes to identify and resolve discrepancies, optimize storage space, and maximize inventory turnover, resulting in cost savings and improved operational efficiency. • Executed reverse logistics processes for GE while working in an inventory position, demonstrating expertise in handling product returns, refurbishment, and disposal. • Developed and executed efficient strategies to streamline the reverse logistics flow, ensuring accurate documentation, tracking, and disposition of returned items. Show less
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Office Administrator
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Apr 2019 - Feb 2020
• Coordinated customer deliveries by liaising with vendors, logistics providers, and customers to ensure timely and accurate delivery of products, resulting in high customer satisfaction and repeat business. • Responded promptly and professionally to customer inquiries and concerns regarding deliveries, resolving issues efficiently and maintaining positive customer relationships.
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Check-In Specialist
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Apr 2019 - Feb 2020
• Checked in daily routes from drivers efficiently, meticulously reviewing billing codes to ensure precise payment from GE for both the company and independent contractors.• Maintained accurate financial records and promoting strong business partnerships.
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Payroll Specialist
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Dec 2014 - Apr 2019
• Constructed comprehensive pay sheets for independent contractors, meticulously entering data into driver accounts and verifying account balances prior to loading contractors’ cards. • Collaborated closely with Operations Managers and drivers, providing valuable assistance and promptly addressing any inquiries or concerns.
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Commercial Billing Specialist
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Dec 2013 - Dec 2014
• Reviewed all job-related paperwork, ensuring its completeness and readiness for accurate billing processes. • Recorded revenue with high attention to detail and skillfully constructed invoices for customers, promptly sending them out to facilitate timely payment and maintain positive client relationships.
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Billing Specialist
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Sep 2012 - Dec 2013
• Conducted thorough rate and audit assessments of driver routes within our home delivery network.• Calculated driver pay and revenue for assigned locations on a daily basis, ensuring precise financial records and facilitating fair compensation for drivers.
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Admin
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Jun 2012 - Sep 2012
• Printed and organized routes and billing paperwork, billing deliveries, and recorded revenue. • Adhered to assigned duties while demonstrating flexibility and adaptability to support additional responsibilities.• Managed third party revenue and billing processes, ensuring accurate and timely invoicing and payment collection.
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Sales Associate
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May 2007 - Jan 2016
• Provided exceptional customer service by assisting guests with their gift needs, managing the register and handling receipts, and ensuring a seamless opening and closing of the store. • Maintained accurate inventory records, actively restocked merchandise, assisted with ordering inventory, and skillfully rearranged the shop to create captivating displays for different seasons and holidays. • Provided exceptional customer service by assisting guests with their gift needs, managing the register and handling receipts, and ensuring a seamless opening and closing of the store. • Maintained accurate inventory records, actively restocked merchandise, assisted with ordering inventory, and skillfully rearranged the shop to create captivating displays for different seasons and holidays.
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Education
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The University of Texas at Arlington
Bachelor’s in Criminal Justice and Corrections -
North Lake Community College
Associate’s in the Arts
Community
