Experience

monday.com

• Israel
• Software Development
• 700 & Above Employee

• Mid-Market Account Manager

  • Jun 2021 - Present



Diligent

• United States
• Software Development
• 700 & Above Employee

• Enterprise Client Executive

  • Mar 2018 - Jun 2021

  • Responsible for driving revenue through multi-product sales to Diligent’s existing customer base• Handle the relationship, renewal, and upsell activities for enterprise and mid-market companies with ARR ranging from $60K - $3M+ ARR. • Conduct onsite demonstrations and web meetings to boards of directors, C-level employees, and high-ranking executives at fortune 100, 500, and 1000 companies.

• Senior Customer Success Manager

  • Oct 2015 - Feb 2018

  • Project implementation incorporating key stakeholders at the business, technical and executive level • Perform quarterly business reviews on site/via webex with key stakeholders including CEOs, General Council, Corporate Secretaries, and other C-Suite contacts also incorporating cross function business partners, as needed

• Associate. Customer Success Manager

  • Jan 2013 - Sep 2015

  • Managed high volume of inbound client requests via e-mail and phone daily, serving over 650 clients for the team• Strategic prospecting for growth opportunities, generated referral leads• Troubleshooted issues utilizing creative and critical/analytical thinking skills • Populated, updated and ran reports from internal CRM; Gainsight, Salesforce, Excel