Katie McCracken

Assistant Manager at Lyon Living
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Contact Information
us****@****om
(386) 825-5501
Location
Fullerton, California, United States, US

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Experience

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Assistant Manager
      • Feb 2018 - Present

      Oversee maintenance, leasing agents, and renovating units for a 259 unit-apartment community. • Executing the collection of rents monthly, deposits, insurance documents, delinquent balances, collections, final account statements, and renewals for property. • Communicating effectively and efficiently with all team members onsite and at the corporate office. • Cultivating resident relations with open consistent communication, timely response, listening and addressing concerns. • Accomplishments: Recipient of Property of the Year -2017 and Top Performer for February 2018. • Recipient of Property of the year Award 2018 & 2019. • Implemented parking program for entire property generating $10,000 in monthly revenue. Show less

    • Restaurants
    • 700 & Above Employee
    • Restaurant Manager
      • 2012 - 2013

      Main priorities include managing daily operations, product order 3 times a week, daily produce order, inventory counts, analyze numbers for food and labor, and handle all customer interactions. • Accomplishments: Best In Service scores for cafés in Orange County & becoming a training store for new employees. Main priorities include managing daily operations, product order 3 times a week, daily produce order, inventory counts, analyze numbers for food and labor, and handle all customer interactions. • Accomplishments: Best In Service scores for cafés in Orange County & becoming a training store for new employees.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Restaurant Manager
      • Jan 2010 - Jan 2012

      Main priorities manage bakery café daily operations , product order twice a week, inventory count, analyze food cost for the café, train and cross train associates for all positions in the café based on labor percentages, hire new associates and managers, maintain cleanliness, and organization. Accomplishments: created a newsletter for the entire Los Angeles Market. Recipient of the Cleanest Cafe Award in the Los Angles Market. Main priorities manage bakery café daily operations , product order twice a week, inventory count, analyze food cost for the café, train and cross train associates for all positions in the café based on labor percentages, hire new associates and managers, maintain cleanliness, and organization. Accomplishments: created a newsletter for the entire Los Angeles Market. Recipient of the Cleanest Cafe Award in the Los Angles Market.

Education

  • California State Polytechnic University-Pomona
    Bachelors Degree in Hospitality Management, Business Administration, Management and Operations

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