Experience

iConnections

• United States
• Financial Services
• 1 - 100 Employee

• Vice President, Event Operations

  • Oct 2020 - Present



Fontainebleau Miami Beach

• United States
• Hospitality
• 500 - 600 Employee

• Assistant Director of Catering Sales

  • Jan 2020 - Mar 2020

  Oversee the coordination and successful implementation of all programs contracted through the catering department. Rectify any deficiencies with respective operational departments.Assist the Director in the recruitment, training, scheduling, supervision, and performance of the catering personnel.Coordinate and communicate with outside vendors to maximize relationships, profitability, performance, and service standards while maintaining the first-class condition of the conference center.Ensure department compliance with Fontainebleau Miami Beach policies, procedures, and programs.Assist the Director to prepare and oversee the department's financial goals. Perform other related duties as assigned.

• Senior Convention Services Manager

  • Dec 2015 - Jan 2020

  Review, coordinate and manage group/convention/programs as assigned by the Director of Catering & Convention Services by communicating between the client and the hotel throughout the pre-planning and execution phases.Responsibility for the successful outcome of group/convention/programs from pre-arrival through to post-departure.

• Catering Services Manager

  • Dec 2014 - Dec 2015

  Review, coordinate and manage all catering bookings, over 25 guests, assigned by the Director of Catering and Convention Services by communicating between the client and the hotel throughout the pre-planning and execution phases. Manage and execute the terms of the contract for the corporate and social catering events as outlined by the sales manager and per Fontainebleau standards. Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities. Communicate all details of assigned group to all departments in a professional, thorough and timely manner by using Resumes, Banquet Event Orders and internal correspondence effectively

• Catering Sales Manager

  • May 2010 - Dec 2014

  Responsible for finding new clients to hold catering events. Attend Industry and Networking Events, Telemarketing and Adverstising. Conduct tours of the facility, menu tastings and meetings with clients. Communication between the client and the htoel throughout the preplanning and execution phase. Responsible for the successful outcome of a program from pre-arrival through to post departure.

• Catering Coordinator

  • Sep 2009 - May 2010

  Perform a wide variety of administrative and secretarial tasks, as well as selling and servicing catering corporate and social events.

• Convention Services Administrative Assistant

  • Oct 2008 - Sep 2009