Katie Alexander
Customer Service Representative and Animal Care Technician at Humane Society of the Pikes Peak Region- Claim this Profile
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Bio
Credentials
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Fear Free - Veterinary Professional Certification Program
Fear Free, LLCMar, 2022- Oct, 2024
Experience
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Humane Society of the Pikes Peak Region
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United States
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Non-profit Organizations
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1 - 100 Employee
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Customer Service Representative and Animal Care Technician
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Sep 2020 - Nov 2021
Working as a CSR, I assisted with adoptions of animals and payment transactions. As an Animal Care Technician I cleaned and disinfected kennels, assisted with animal restraint, vaccinations and euthanasia, and kept up animal husbandry. I also updated animal profiles in Chameleon CMS. Working as a CSR, I assisted with adoptions of animals and payment transactions. As an Animal Care Technician I cleaned and disinfected kennels, assisted with animal restraint, vaccinations and euthanasia, and kept up animal husbandry. I also updated animal profiles in Chameleon CMS.
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PetSmart
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United States
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Retail
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700 & Above Employee
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Pet Care Associate
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Sep 2018 - Mar 2020
As a Pet Care Associate, I assisted customers and sold store products. I also organized merchandise and pricing as needed, cared for in-store small animals and medicated ill animals, and educated customers on proper animal care of future pets. As a Pet Care Associate, I assisted customers and sold store products. I also organized merchandise and pricing as needed, cared for in-store small animals and medicated ill animals, and educated customers on proper animal care of future pets.
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Office Assistant & Marketing Intern
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Sep 2017 - Sep 2018
I managed CRM files of present doctors requesting loans for practice purchases and/or partnerships, completed office responsibilities as instructed, and answered office phone calls and directed them as needed. I also marketed to potential clients in the area through direct mailing. I managed CRM files of present doctors requesting loans for practice purchases and/or partnerships, completed office responsibilities as instructed, and answered office phone calls and directed them as needed. I also marketed to potential clients in the area through direct mailing.
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University of South Carolina Upstate
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United States
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Higher Education
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300 - 400 Employee
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Resident Advisor
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Jan 2016 - Dec 2016
I worked as a Resident Advisor at Upstate until transferring to Winthrop University. there I developed and carried out hall activities to promote a sense of community within the residence halls, encouraged students to act within college policy, and responded to emergency calls and overnight lockouts. I worked as a Resident Advisor at Upstate until transferring to Winthrop University. there I developed and carried out hall activities to promote a sense of community within the residence halls, encouraged students to act within college policy, and responded to emergency calls and overnight lockouts.
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Spartanburg Methodist College
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United States
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Higher Education
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100 - 200 Employee
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Resident Advisor
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Aug 2014 - May 2015
As a Resident Advisor I developed and carried out hall activities to promote a sense of community within the residence halls and maintained student living conditions by encouraging students to act within college policy. I also acted as a role model to students and directed them to various campus resources. As a Resident Advisor I developed and carried out hall activities to promote a sense of community within the residence halls and maintained student living conditions by encouraging students to act within college policy. I also acted as a role model to students and directed them to various campus resources.
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Education
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2022 - 2023
Pima Medical Institute-Colorado Springs
Veterinary Technician -
2021 - 2022
Pima Medical Institute-Colorado Springs
Veterinary Assistant -
2017 - 2018
Winthrop University
Bachelors, Business Administration and Marketing -
2013 - 2015
Spartanburg Methodist College
Associate of Science - AS
Community
