Katie Krupka
Account Executive at Benefit Group- Claim this Profile
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Bio
Experience
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Benefit Group
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Israel
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1 - 100 Employee
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Account Executive
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Aug 2022 - Present
Bloomfield Hills, Michigan, United States
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Benefit Outsourcing Solutions
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United States
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Client Director
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Jun 2021 - Jul 2022
Commerce, Michigan, United States • Oversaw Employee Benefits Administration for large global automotive supplier with 12,000 lives • Managed and supported the enrollment/eligibility staff and call center of entire U.S. benefit program with direct reports and a development team. • Acts as chief liaison between Total Rewards and local HR teams, payroll, finance, outside vendors, and Internal Call Center consulting on HR matters and compliance concerns promptly • Supervised data delivery in conjunction with the technical… Show more • Oversaw Employee Benefits Administration for large global automotive supplier with 12,000 lives • Managed and supported the enrollment/eligibility staff and call center of entire U.S. benefit program with direct reports and a development team. • Acts as chief liaison between Total Rewards and local HR teams, payroll, finance, outside vendors, and Internal Call Center consulting on HR matters and compliance concerns promptly • Supervised data delivery in conjunction with the technical Team, reviews automated data feeds, audits reports, performs manual audits, submits/tests JIRA tickets, monitors and amends Employee website content • Supervises all automated and manual enrollment and eligibility including COBRA administration, leave management, QMSCO, QLES and FMLA • Diffused and resolved Employee escalations, tackled complex benefit and claim inquiries, payroll inquiries, reviews appeals, ensured HIPAA compliance and adherence to all Client procedures Show less
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Austin Benefits Group
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United States
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Insurance
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1 - 100 Employee
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Small Business Team Manager/Benefit Administration Specialist
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Jun 2018 - Jun 2021
United States
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USI Insurance Services
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United States
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Insurance
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700 & Above Employee
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Account Representative
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Dec 2017 - Jun 2018
Southfield, Michigan
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Wells Fargo Insurance Services
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United States
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Insurance
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700 & Above Employee
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Account Representative
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Jun 2017 - Dec 2017
United States
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The Action Benefits Company
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United States
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Insurance
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1 - 100 Employee
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Plan Design Specialist/Customer Service Representative
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Jul 2013 - Jun 2017
Southfield, MI
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Education
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University of Michigan-Dearborn
Bachelor of Arts (B.A.), English -
Schoolcraft College
Associate of Arts (A.A.), Culinary Arts