Katie Krupka

Account Executive at Benefit Group
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Contact Information
Location
Dearborn, Michigan, United States, US

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Experience

    • Israel
    • 1 - 100 Employee
    • Account Executive
      • Aug 2022 - Present

      Bloomfield Hills, Michigan, United States

    • United States
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Client Director
      • Jun 2021 - Jul 2022

      Commerce, Michigan, United States • Oversaw Employee Benefits Administration for large global automotive supplier with 12,000 lives • Managed and supported the enrollment/eligibility staff and call center of entire U.S. benefit program with direct reports and a development team. • Acts as chief liaison between Total Rewards and local HR teams, payroll, finance, outside vendors, and Internal Call Center consulting on HR matters and compliance concerns promptly • Supervised data delivery in conjunction with the technical… Show more • Oversaw Employee Benefits Administration for large global automotive supplier with 12,000 lives • Managed and supported the enrollment/eligibility staff and call center of entire U.S. benefit program with direct reports and a development team. • Acts as chief liaison between Total Rewards and local HR teams, payroll, finance, outside vendors, and Internal Call Center consulting on HR matters and compliance concerns promptly • Supervised data delivery in conjunction with the technical Team, reviews automated data feeds, audits reports, performs manual audits, submits/tests JIRA tickets, monitors and amends Employee website content • Supervises all automated and manual enrollment and eligibility including COBRA administration, leave management, QMSCO, QLES and FMLA • Diffused and resolved Employee escalations, tackled complex benefit and claim inquiries, payroll inquiries, reviews appeals, ensured HIPAA compliance and adherence to all Client procedures Show less

    • United States
    • Insurance
    • 1 - 100 Employee
    • Small Business Team Manager/Benefit Administration Specialist
      • Jun 2018 - Jun 2021

      United States

    • United States
    • Insurance
    • 700 & Above Employee
    • Account Representative
      • Dec 2017 - Jun 2018

      Southfield, Michigan

    • United States
    • Insurance
    • 700 & Above Employee
    • Account Representative
      • Jun 2017 - Dec 2017

      United States

    • United States
    • Insurance
    • 1 - 100 Employee
    • Plan Design Specialist/Customer Service Representative
      • Jul 2013 - Jun 2017

      Southfield, MI

Education

  • University of Michigan-Dearborn
    Bachelor of Arts (B.A.), English
    2003 - 2006
  • Schoolcraft College
    Associate of Arts (A.A.), Culinary Arts
    2008 - 2010

Community

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