Experience

Texas Fair Defense Project
• United States
• Legal Services
• 1 - 100 Employee
• Operations Manager

  • Mar 2020 - Present


Front Steps, Inc.

• United States
• Civic and Social Organizations

• • Nov 2016 - Feb 2020

  - Interpret policies and procedures to maintain records, address personnel concerns, and administer all aspects of the program in compliance with local and federal regulations.- Oversee recruitment, hiring, enrollment, and exits for 30+ individuals participating in the program.- Conduct background checks, enroll employees in health insurance benefits, and monitor attendance and leave.- Create staff handbooks and reference guides to ensure continuity.- Coach employees to have a meaningful experience, and monitor performance through bi-annual evaluations, individual check-ins, and feedback from supervisors.- Securely maintain employee files to reflect records of work authorization, memorandums, and other documents as required by policy and law.- Maintain partnerships with 11 community social services sites and resolve conflicts between sites and participants to secure program support and continued program expansion.- Plan events, including team-building activities and volunteer projects, to build camaraderie among participants and increase program visibility in the local community.- Streamline application and onboarding strategies for new participants by leveraging tools such as template emails, Google Drive, and ranked applicant scoring systems.- Create and implement strategies, including referral programs, targeted emails, and job board posts, to meet application goals on a very limited budget.- Facilitate trainings using PowerPoint presentations, small-group activities, and group discussions to promote participants' professional development.- Participate in diversity, equity, and inclusion workshops to incorporate broader perspectives and nondiscriminatory practices into program activities and practices.- Ensure grant compliance by meeting deadlines for progress reports, submitting annual grant proposals, and exceeding performance measures.- Supervise and delegate tasks to Program Assistant.*promoted to this position from Program Assistant Show less

• • Aug 2015 - Nov 2016

  - Leveraged social media, a biannual newsletter, media outreach, and other tools to engage program participants and raise awareness of the program's value to the community.- Evaluated the effectiveness of program activities by distributing surveys to program participants and reviewing trends in feedback.- Tracked progress toward program recruitment and retention goals by compiling data in spreadsheets, and generating graphs and charts to best represent data.- Maintained program files and reviewed participant timesheets in compliance with grant conditions, reducing audit findings. Show less



SafePlace

• Mexico
• Environmental Services

• AmeriCorps State: Case Management Aide

  • Sep 2014 - Jul 2015

  - Provided case management support for clients staying at a shelter for survivors of sexual and domestic violence. - Leveraged resources to reduce clients’ barriers to employment and housing, moving over 75 percent of clients into transitional or permanent housing. - Mitigated conflicts between shelter residents to maintain positive communal relations. - Engaged motivational interviewing, active listening, and trauma-informed care skills to best serve clients’ needs. - Completed an 11-month term of service with national volunteer program. Show less



Mid Lane Cares

• United States
• Medical Practices

• AmeriCorps VISTA: Projects Coordinator

  • Aug 2013 - Aug 2014

  • Implemented pilot program to increase access to medical care in a rural community. • Managed all aspects of biannual community wellness event, including budgeting, marketing and services coordination. Achieved attendance and fundraising goals; successfully connected clients with over 12 community agencies that provided a hot meal, haircuts, medical care, and more. • Identified and wrote grants to sustain pilot program, other core organizational programs, and increase capacity building, earning over $30,000. • Created volunteer management infrastructure and assisted with volunteer recruitment and oversight. • Developed policy and procedure manuals, databases and protocol for tracking program data. • Generated reports on community health demographics. • Completed a full, one-year term of service with national volunteer program. Show less



Fern Ridge Review

• Contributing Writer

  • Mar 2014 - Jul 2014

  • Wrote human interest and feature stories for newspaper with circulation in six rural towns. • Interviewed community members and pursued leads for articles. • Wrote human interest and feature stories for newspaper with circulation in six rural towns. • Interviewed community members and pursued leads for articles.



Sexual Assault Support Services (SASS)

• United States
• Individual and Family Services
• 1 - 100 Employee

• Development Intern

  • Jul 2013 - Jul 2014

  • Built and updated donor database to effectively target individual donors. • Researched and wrote successful grants for capital improvements, earning funds for organization-wide technological upgrades. • Developed strategies for donor recruitment and cultivation in collaboration with Development Manager. • Helped secure sponsorships and in-kind donations for fundraising events. • Built and updated donor database to effectively target individual donors. • Researched and wrote successful grants for capital improvements, earning funds for organization-wide technological upgrades. • Developed strategies for donor recruitment and cultivation in collaboration with Development Manager. • Helped secure sponsorships and in-kind donations for fundraising events.



HIv Alliance

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Education Volunteer

  • Sep 2012 - Jul 2014

  • Provided presentations about HIV/AIDS facts, including history, transmission and risk reduction, to at-risk adults. • Demonstrated that knowledge of basic HIV information increased after presentations. • Compiled fact sheets with updated statistics about HIV/AIDS for use within the agency. • Provided presentations about HIV/AIDS facts, including history, transmission and risk reduction, to at-risk adults. • Demonstrated that knowledge of basic HIV information increased after presentations. • Compiled fact sheets with updated statistics about HIV/AIDS for use within the agency.



Northwest Center for Alternatives to Pesticides (NCAP)

• Development Intern

  • Sep 2012 - Aug 2013

  • Created award program to recognize community members' accomplishments in furthering organizational mission. • Assembled lists of key media and community contacts and distributed press releases and informational materials. • Developed messaging for use in outreach and informational materials. • Crafted framework for crowdfunding campaign using Razoo. • Assisted with revisions of fundraising materials, including annual appeal letters and membership renewal offers. • Created award program to recognize community members' accomplishments in furthering organizational mission. • Assembled lists of key media and community contacts and distributed press releases and informational materials. • Developed messaging for use in outreach and informational materials. • Crafted framework for crowdfunding campaign using Razoo. • Assisted with revisions of fundraising materials, including annual appeal letters and membership renewal offers.



Materials Exchange Center for Community Arts

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Board Member

  • Feb 2012 - Aug 2013

  • Managed publicity for annual fundraising event on limited budget, leading to increased attendance. • Coordinated volunteers for annual event. • Served on Fundraising Committee: Led year-end appeal letter campaign; developed membership campaign; planned events. • Wrote successful grants to fund events and programs, earning over $3,000. • Served on Personnel Committee: Reviewed applications for the next Executive Director; drafted interview questions; helped conduct interviews. • Provided support for strategic planning process by creating a competitor matrix. • Created and disseminated a survey to gather information about community's perception of the organization. Show less



White Bird

• France
• Real Estate
• 1 - 100 Employee

• Health Links Intern

  • Jan 2013 - Jul 2013

  • Provided social services referrals to patients at a low-income medical clinic. • Connected clients with medical insurance, food assistance, and other programs within the community, enrolling over 50 percent in Medicaid. • Explored patients' individual needs and assisted them with application procedures to meet goals. • Collaborated with community partners to build a network of community resources. • Provided social services referrals to patients at a low-income medical clinic. • Connected clients with medical insurance, food assistance, and other programs within the community, enrolling over 50 percent in Medicaid. • Explored patients' individual needs and assisted them with application procedures to meet goals. • Collaborated with community partners to build a network of community resources.



Skipping Stones Multicultural Magazine

• United States

• Editing & Proofreading Intern

  • Jun 2011 - May 2013

  • Reviewed submissions for internationally distributed children’s magazine. • Proofed accepted entries for stylistic clarity and accurate grammar; ensured they fit appropriate themes for audience. • Reviewed submissions for internationally distributed children’s magazine. • Proofed accepted entries for stylistic clarity and accurate grammar; ensured they fit appropriate themes for audience.



St. Vincent de Paul Society of Lane County

• Special Projects Volunteer

  • Sep 2012 - Dec 2012

  • Supported annual fundraising campaigns by drafting outreach letters and website copy. • Interviewed clients for testimonials and stories for use in marketing materials. • Supported annual fundraising campaigns by drafting outreach letters and website copy. • Interviewed clients for testimonials and stories for use in marketing materials.



University Day

• Spain
• Higher Education

• Entertainment Chair

  • Nov 2011 - May 2012

  • Served on University Day Executive Committee to plan annual university-wide beautification day. • Built relationships with and scheduled nine performers. • Collaborated with event staff to plan logistics. • Supervised Entertainment Assistant. • Served on University Day Executive Committee to plan annual university-wide beautification day. • Built relationships with and scheduled nine performers. • Collaborated with event staff to plan logistics. • Supervised Entertainment Assistant.



Allen Hall Public Relations

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Executive

  • Jan 2012 - Mar 2012

  • Developed award nomination materials for the Oregon Chapter of the American Public Works Association (APWA), resulting in the nominee winning the award. • Worked with team members to produce cohesive, stylistically consistent client materials. • Developed award nomination materials for the Oregon Chapter of the American Public Works Association (APWA), resulting in the nominee winning the award. • Worked with team members to produce cohesive, stylistically consistent client materials.



PRSSA Bateman Case Study National Competition

• University of Oregon Team Member

  • Jan 2012 - Mar 2012

  • Partnered with community organizations to plan and implement sustainable local communications campaign to combat childhood obesity. • Conducted primary research to determine area perceptions about healthy lifestyles. • Demonstrated measurable awareness and attitudinal outcomes. • Planned and executed event to engage families in physical activity, drawing nearly 100 guests and earning media placements. • Partnered with community organizations to plan and implement sustainable local communications campaign to combat childhood obesity. • Conducted primary research to determine area perceptions about healthy lifestyles. • Demonstrated measurable awareness and attitudinal outcomes. • Planned and executed event to engage families in physical activity, drawing nearly 100 guests and earning media placements.



Ballet Fantastique

• United States
• Performing Arts
• 1 - 100 Employee

• Media Relations Coordinator

  • Jun 2011 - Jan 2012

  • Fostered relationships with local media to arrange interviews and earn articles in local publications. • Developed holistic social media plan to unify content on different platforms. • Fostered relationships with local media to arrange interviews and earn articles in local publications. • Developed holistic social media plan to unify content on different platforms.



Duck TV

• Entertainment Providers
• 1 - 100 Employee

• PR Team

  • Oct 2011 - Dec 2011

  • Collaborated with group members to establish public relations and advertising strategies for a new TV show. • Planned open screenings of episodes to better reach target audiences. • Created brief videos and text posts for the behind-the-scenes blog, averaging 50 views per post and garnering over 3,000 website views in the first month of availability. • Increased Facebook “likes” by 500% and doubled Twitter followers over the course of a 10-week term. • Collaborated with group members to establish public relations and advertising strategies for a new TV show. • Planned open screenings of episodes to better reach target audiences. • Created brief videos and text posts for the behind-the-scenes blog, averaging 50 views per post and garnering over 3,000 website views in the first month of availability. • Increased Facebook “likes” by 500% and doubled Twitter followers over the course of a 10-week term.



Community Center for the Performing Arts

• United States
• Musicians
• 1 - 100 Employee

• Publicity Intern

  • May 2011 - Nov 2011

  • Edited press releases for upcoming WoW Hall performances. • Updated website events calendar as needed. • Submitted and proofread articles for a monthly newsletter. • Edited press releases for upcoming WoW Hall performances. • Updated website events calendar as needed. • Submitted and proofread articles for a monthly newsletter.



EMU Food Services--Cafe Outlets

• Barista

  • Sep 2010 - Jun 2011

  • Prepared espresso and coffee drinks at cafes across the U.O. campus independent of manager supervision. • Handled cash register. • Opened and closed cafes. • Ensured general upkeep of cafe and customer satisfaction in a fast-paced environment. • Prepared espresso and coffee drinks at cafes across the U.O. campus independent of manager supervision. • Handled cash register. • Opened and closed cafes. • Ensured general upkeep of cafe and customer satisfaction in a fast-paced environment.