Higher Education Administrator

• Jul 2021 - Present

Training Administrator

• Feb 2018 - May 2021

Recruitment Coordinator

• Nov 2017 - Feb 2018

Planning & Admin Assistant

• Nov 2014 - Nov 2017

Reporting to the Workplace Planning and Design Manager providing administrative support to facilitate the efficient operation of moves and changes and other planned projects within Hastings Direct. Liaising with directors and managers regarding departmental or individual moves whilst ensuring no disruption is brought to the running of the business. Assisting with development of processes and procedures, whilst monitoring and logging the FF&E (furniture/fittings/equipment) requests. Further organisation of physical movement of furniture and equipment in support of the growing and demanding business requirements. Dealing with suppliers and contractors and ensuring completion of all training as mandated by the company and regulated by the FCA. Supporting other administration areas when required.

Customer Service Administration

• 2009 - Nov 2014

Working for a small company means being able to be diverse in all areas of the business. From dealing with emails relating to invoices, purchase orders, quotes, complaints and general customer enquiries. Supporting the Sales Reps with providing quotes to our clients (NHS Professionals), emailing and posting literature, taking messages and passing on crucial information regarding potential leads and assisting with diary management. Maintaining the in-house databases with relevant information regarding patients and NHS professionals, whilst keeping track of stock, purchasing supplies, and purchases orders. Electronically logging and filing quotes, artwork and supplier information. Organising yearly promotional Literature, which consist of gathering data (number of patients/professionals) and compiling relevant quotes and information from prospective suppliers and passing information on to the MD. Designing in-house literature whilst liaising with copywriters, printers and suppliers.