Experience

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• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant Manager

  • Nov 2014 - Present

  1) Supported manager in performing management functions such as staffing, training and expanding business plans. 2) Investigated and resolved customers issues and complaints regarding operational matters – Handled all queries and client feedback in a professional manner. 3) Communicated with the support team and implemented the organization’s operational guidelines, standards and policies. 4) Monitored and managed operational activities – Directed the branch/store/bank operational risks, financial aspects and QA and audit processes. 5) Documented and prepared reports on management and information systems; presented same to manager. 7) Assisted the manager in recruiting diligent professionals, committed to high principles of service and performance. Show less



1HRSUPPORT, LLC

• United States
• Computer and Network Security

• Assistant

  • Mar 2010 - Sep 2014