Katie Hibberd
Patient Care Coordinator at The Longevity Lab- Claim this Profile
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English -
Topline Score
Bio
Experience
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The Longevity Lab
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Canada
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Wellness and Fitness Services
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1 - 100 Employee
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Patient Care Coordinator
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Jan 2023 - Present
• Checking patients in and out. Process direct billing. • Answering / directing calls and e-mail requests for appointments • Booking and maintaining appointments / schedules for 9+ health care providers • Providing patients with product and service information • Data entry into EMR (Jane App) • Perform other duties as assigned • Marketing Manager • Checking patients in and out. Process direct billing. • Answering / directing calls and e-mail requests for appointments • Booking and maintaining appointments / schedules for 9+ health care providers • Providing patients with product and service information • Data entry into EMR (Jane App) • Perform other duties as assigned • Marketing Manager
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Jade Stone Ltd
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Calgary, Alberta, Canada
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Project Coordinator
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Nov 2017 - Jun 2019
•Read and comprehend blue prints, cabinet layouts and any other schematic provided while using the obtained information to accurately estimate, design and deliver complete accurate product to the customer. •Apply other product specifications to our projects and confidently make decisions through design and function if the products or design will work and meet expectations. •Clearly communicate with customers, designers, site supervisors, plumbers and other Jade Stone Staff. •Accurately set client meetings, so that the process to meet the schedule is not interrupted through any delay of Jade Stone Ltd. •Accurately schedule individual jobs for the appropriate procedures necessary to achieve timelines and completion of work required. •Educate the customers and clients on product characteristics, selection procedures, Template procedures, Install procedures and if necessary payment procedures. •Prepare Cad related drawing for the purpose of estimating, templating and production. •Assists in executing sales and marketing strategies brought forth from the sales and marketing team (ie. Home Shows, etc.) •Maintain and build business relationships with clients from all levels of the operations, designers, estimators, site supervisors, purchasing. •Belong to the team and assist others to achieve a higher level of quality and efficiency while improving overall knowledge and understanding of the company. •Performs any new tasks or duties pertaining to this position at the discretion of the Coordinators Manager. •Recording and filing of all information pertaining to individual jobs through the use of JS Solutions. All details and note are to be accurately filed and documented. •Ability to deal with conflict and successfully negotiate to resolve customer or client issues. As well as determining when to escalate the concern to higher powers Collectively Show less
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Chief Invigilator
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Sep 2016 - Sep 2017
-Setting-up examination venues by laying out stationery, equipment and examination papers in accordance with strict procedures; - Assisting candidates prior to the start of examinations by directing them to their seats and advising them about possessions permitted in examination venues; - Offering advice and guidance to unregistered candidates without allocated seats; - Ensuring that candidates do not talk once inside examination venues; - Invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures; - Checking attendance during examinations; - Recording details of late arrivals and early leavers and collecting scripts from early leavers; - Escorting candidates from venues during the examinations as required, and supervising candidates whilst outside examination venues; - Collecting and collating scripts at the end of the examination in accordance with strict procedures; - Preparation of script envelopes. - Supervising candidates leaving examination venues, ensuring that candidates do not remove equipment or stationery from the venue without authorisation and ensuring that candidates leave venues in an orderly and quiet manner. - Packing of examination papers, stationery and equipment prior to the examinations and the delivery to and from venues as appropriate; - Preparation of seating plans; - Delivering scripts to departmental and School offices Show less
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Graniteworx
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United States
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Construction
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1 - 100 Employee
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Assistant Production Coordinator
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Jan 2014 - Sep 2017
Administrative Tasks • Main receptionist. Responsible for answering and providing solutions related to customer inquiries and complaints. Handled all general electronic communication. • Administrative assistant: Providing administrative tasks for 10 employees including organizing meetings with key stakeholders and arranging travel arrangements. • Creating fabrication sheets, compiling all necessary information including customer’s information, stone cutting information and blue prints for work order. • Entering all data from sales files into the production schedules for work to be completed. Responsible for tracking order and updating status once completed. • Responsible for all customers invoicing. • Distribute all incoming, outgoing faxes and couriers packages, as well as prepare all related paperwork. • Greet customers, guiding them to correct staff members. • Filing of all work orders, customer and contractor information. • Completing time sheets with tracking numbers for payroll verification. • Responsibility for inventory tracking. Scheduler • Liaison between customer and contractors to organize requested service dates and work to be done as well as any issued that arise during or after installation. • Responsible for creating and adjusting work schedules, including booking consultations, install date, service calls. Tile Consultant • Tile sales. • Responsible for creating quotes for customers. • Creating tile orders. • Providing tile samples and information they inquire about. • Meeting with different tile sales reps. Show less
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Northwest Acura
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Canada
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Automotive
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1 - 100 Employee
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Receptionist
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2012 - 2014
• Greeted potential customers, guide them to appropriate staff members. • Answered incoming calls, directed to appropriate department and responded to general inquiries. • Received and distributed incoming and outgoing mail and packages. • Set-up and maintained filing systems related to service and parts invoices and office inventory. • Maintained cleanliness and aesthetics of customer lounge and waiting area. • Composed routine correspondence, reports and forms of daily cash count. Show less
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Education
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Innovative Beauty Academy
Certificate, PMU Artist • Microblading• Hybrid Brows• Powder Ombre• Lip Blush • Lash Enhancement -
Southern Alberta Institute of Technology
Medical Terminology 1 -
Southern Alberta Institute of Technology
Health Information Law 1 -
Cochrane High School
High school diploma