Experience

TodayTix Group (TTG)

• United States
• Software Development
• 100 - 200 Employee

• Partnerships Manager

  • May 2022 - Present



Spoleto Festival USA

• United States
• Performing Arts
• 1 - 100 Employee

• • Jan 2020 - May 2022

  • Develop an annual strategy and timeline for the Festival’s individual giving program• Cultivate, solicit, recognize, and steward donors of the Festival Circle membership level ($1-$1,499 contribution; approximately 1,000 households) • Create compelling materials and messaging for solicitations including personalized correspondence, email communications, direct mail appeals, and printed information• Manage all aspects of the mass mailing campaigns, including production and scheduling of pieces• Utilize Festival’s CRM, Tessitura, to generate necessary lists, extractions, and reports• Oversee Spoleto SCENE, the Festival’s young patrons’ program, composed of individuals in their 20s and 30s Show less

• • Dec 2017 - Jan 2020

  • Daily monitoring and reporting of ticket sales • Annual setup of Festival season in CRM, Tessitura (150+ performance build)• Use of the RMA (Revenue Management Application) to evaluate sales and determine price increases• Monitor ticketing website (TNEW) and update online purchase path when necessary• Hire and train Box Office staff (20-25 seasonal employees) in Tessitura and Festival policies and procedures• Hire and train seasonal Front of House Coordinator and assist with Usher Corps Program (400+ volunteers)• Serve as primary contact for House Management Team throughout the Festival period• Work closely with marketing department to communicate programming effectively to the public, assist with website/ brochure review prior to sales launch, determine discount programs• Collaborate with Development department on various Festival events (ie: Annual Auction, SCENE Shakedown)• Assist with various reconciliation projects post-Festival Show less

• • Nov 2016 - Dec 2017

  • Support the Box Office Manager with overall departmental operations • Manage Group Sales and Open Stage Door cultivation, reservations, fulfillment, and ticket distribution• Lead the development of the training program for Box Office associates and apprentices



Spoleto Festival USA

• United States
• Performing Arts
• 1 - 100 Employee

• Box Office Associate/Venue Supervisor/Sales Supervisor

  • Apr 2013 - Jun 2016