Experience

SnowWolf

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2022 - Present

  I answered calls and emails in an accurate and efficient manner. I added in orders for parts and whole goods for our dealers across the country and also worked with the sales department to create quotes and update pricing. As well as during the slow season, I took on the task of managing the company's apparel for giveaways as well as salesmen attire. -Answered customer calls -Ordered Parts -Used Microsoft Word to perform various tasks -Independently solved office issues or problems -Kept office supplies stocked to keep the office running in an efficient manner -Helped customers find the parts they need -Handled customer payments -Designed and handled ordering the company's apparel -Working directly with sales to create quotes for sales opportunities -Data entry -Working with the sales team to update pricing in the system Show less



Private Family

• Prior Lake, Minnesota, United States

• Nanny

  • Sep 2020 - Sep 2022

  As a Nanny, my job in the house was to efficiently care for two young children while performing household tasks including: -Creating home-school lesson plans and educating the children As a result, both children have moved from being behind age standards to exceeding standards -Planning daily activities -Monitoring the health and emotional needs of the children -Housekeeping, food preparation, laundry, and groceries Developed a social media strategy for my nanny's family with their small business. As a result, viewer traffic doubled, product sales tripled and they recently had their first international sale: -Created a social media marketing plan -Created photos/videos for online marketing -Identified potential social influencers and set up product collaborations -Assisted with product manufacturing -Taught effective utilization of social platforms Show less



Toyota Motor Corporation

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Receptionist / Customer Service

  • 2019 - 2020

  I greeted customers with a friendly smile to make them feel welcome in the building. I performed clerical work in an efficient manner as it was a fast-paced environment. I worked with customers in person and over the phone to answer questions and solve customer issues. -Answered customer calls -Scheduled appointments -Used Microsoft Word to perform various tasks -Independently solved office issues or problems -Kept office supplies stocked to keep the office running in an efficient manner -Scanned invoices -Handled customer payments -Organized paperwork Show less