Digital Marketing Account Manager

• Sep 2021 - Present

Marketing & PR Executive

• Oct 2017 - Dec 2021

• In-house marketing specialist, responsible for all aspects of digital marketing • Market research, audience insights, growth strategies, analytics and reporting • Consistent blog writing based on specific audience needs • Email marketing including content creation and nurturing strategies • SMM including Facebook, Instagram, Linked In and YouTube • PPC advertising with a strong focus on social media and retargeting • Graphic design skills, ability to create print ready media and promotional materials • Video creation with knowledge of Premiere Pro and YouTube Studio • Website maintenance including SEO focused content development • Extremely high attention to detail with a focus on quality content • Establish long term strategies to increase traffic, generate leads and convert sales • Reporting on meaningful metrics with tactics for campaign optimisation Show less

Assistant General Manager

• May 2015 - May 2017

• AGM of a prominent London restaurant which turned over up to 300pax per day • Managed a team of 15 staff, responsible for team training across 2 venues • Confident working in collaboration with the Owner, General Manager, Operations Manager and Executive Chef • Daily duties included finance reporting, EOD reports, scheduling, event management, restaurant buyouts, dealing with any customer complaints and motivating the team to achieve sales targets while maintaining wage budgets. • AGM of a prominent London restaurant which turned over up to 300pax per day • Managed a team of 15 staff, responsible for team training across 2 venues • Confident working in collaboration with the Owner, General Manager, Operations Manager and Executive Chef • Daily duties included finance reporting, EOD reports, scheduling, event management, restaurant buyouts, dealing with any customer complaints and motivating the team to achieve sales targets while maintaining wage budgets.

Event Coordinator

• Nov 2013 - Nov 2015

• Organised & set up corporate functions in a major hotel for groups of 20 to 400pax • Lead teams during functions, often coordinating several events at once • Events varied tremendously from business meetings, dance recitals & industry expos to 200pax plated dinners, galas and Christmas parties with live bands • Organised & set up corporate functions in a major hotel for groups of 20 to 400pax • Lead teams during functions, often coordinating several events at once • Events varied tremendously from business meetings, dance recitals & industry expos to 200pax plated dinners, galas and Christmas parties with live bands

Restaurant Host

• Nov 2013 - Apr 2015

Restaurant host at Christine’s fine dining restaurant on Blackcomb Mountain through the winter seasons. Restaurant host at Christine’s fine dining restaurant on Blackcomb Mountain through the winter seasons.

Marketing Coordinator

• May 2012 - Sep 2013

• In-house marketing co-ordinator for Queensland head office • Manage all digital and print advertising, implement strategies, manage projects • Update website content, produce eNewsletters, manage social media profiles • Implement branding guidelines and facilitate training across multiple QLD offices • In-house marketing co-ordinator for Queensland head office • Manage all digital and print advertising, implement strategies, manage projects • Update website content, produce eNewsletters, manage social media profiles • Implement branding guidelines and facilitate training across multiple QLD offices

Restaurant Supervisor

• Apr 2011 - Apr 2012

Restaurant Supervisor, Server, Barista, Bartender, Food Runner and Busser. Restaurant Supervisor, Server, Barista, Bartender, Food Runner and Busser.

Sales & Marketing Assistant to Director of Sales

• Jan 2006 - Jun 2011

• Assistant to the director of sales, responsible for all marketing, administration & sales • Managed property marketing material, agent prospecting content & client events • Skilful sales agent with ability to negotiate sales and connect with customers • Assistant to the director of sales, responsible for all marketing, administration & sales • Managed property marketing material, agent prospecting content & client events • Skilful sales agent with ability to negotiate sales and connect with customers