Experience

Ripley Heatwole Company

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jul 2018 - Present

• Assistant Community Manager

  • Sep 2014 - Present



Gables Residential

• United States
• Real Estate
• 700 & Above Employee

• Assistant Community Manager

  • Apr 2010 - Sep 2014

  Collected and kept careful records if resident rental payments. Monitored and documented all income, including delinquencies. Conducted apartment tours for potential tenants and answered any questions. Handled customer complaints personally to verify they were properly addressed. Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery. Conducted all resident move outs in accordance with state law and company standards. Initiated all eviction or other legal proceedings ensuring all were followed through to completion. Maintained all account records and transactions including NSF's, rent allowances, concessions, rent increases and other management approved debits and credits. Ensured the timely collections of all rent receipts through the preparation and distribution of delinquency reports and notices. Monitored an effective preventative maintenance program to assist with service request turnaround.