Experience

Sorola Energy

• United Kingdom
• Utilities
• 1 - 100 Employee

• Business Development Manager

  • May 2022 - Present

  Rotherham, England, United Kingdom Sorola Energy are a commercial energy broker working for you to review the whole of the energy market to look for potential savings. Whether you are setting up new or reviewing your existing energy supply contracts, Sorola Energy are your commercial energy partner here to save you the time and hassle of speaking to different suppliers and visiting comparison sites – no fees, no obligation.



Equipserv UK - Compactor & Baler, Service, Breakdown & Refurbishment Provider

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Commercial Manager

  • Jun 2021 - May 2022



Fulcrum Group

• United Kingdom
• Utilities
• 1 - 100 Employee

• Marketing and Communications Manager

  • Oct 2019 - Apr 2021

  Sheffield, United Kingdom

• Marketing & Customer Engagement Analyst

  • Feb 2017 - Sep 2019

• Internal Account Manager

  • Aug 2015 - Mar 2017

  Sheffield, United Kingdom



Fulcrum Group

• United Kingdom
• Utilities
• 1 - 100 Employee

• Performance and Quality Leader

  • Oct 2012 - Jan 2015

  Sheffield I previously managed a planning team within the utilities industry who were responsible for coordinating the installations of Gas Supplies to both Domestic and Commercial Properties. My role involved the day to day management of work load, managing service levels agreements and ensuring that the team follow company processes and the values. I efficiently coached and developed all members of my team, encouraging positive behaviours and customer focus as well as coordinating and project… Show more I previously managed a planning team within the utilities industry who were responsible for coordinating the installations of Gas Supplies to both Domestic and Commercial Properties. My role involved the day to day management of work load, managing service levels agreements and ensuring that the team follow company processes and the values. I efficiently coached and developed all members of my team, encouraging positive behaviours and customer focus as well as coordinating and project managing internal and external changes within the industry.

• NRSWA Specialist, National NRSWA Performance Team/Metering

  • Jun 2011 - Oct 2012

  Sheffield I have been heavily involved in the NRSWA legislation, through working both as an Administrative Role, Investigation of NRSWA fines, to training and managing changes in legislation and processes. • Manage the implementation of new or amended legislation, including Managing, training and rolling out the changes. This includes Permits, Lane Rental Scheme and the recent move to EToN 6. • Produce and provide training on a one-one basis and on a larger scale. • Manage and monitor work… Show more I have been heavily involved in the NRSWA legislation, through working both as an Administrative Role, Investigation of NRSWA fines, to training and managing changes in legislation and processes. • Manage the implementation of new or amended legislation, including Managing, training and rolling out the changes. This includes Permits, Lane Rental Scheme and the recent move to EToN 6. • Produce and provide training on a one-one basis and on a larger scale. • Manage and monitor work load to effectively reduce the volume of charges incurred as a company. • Collate monthly financial accruals based on projections and data collected from a central database. • Create and publish performance MI showing internal and external performance, include trend analysis.

• Commercial Analyst

  • Apr 2007 - Jun 2011

  Sheffield • Deliver the Sales and Marketing Plan as a presentation to the business to promote sales initiatives and targets. • Research current market and industry conditions, as well as the existing business trends to identify potential sales campaigns. • Manage and complete tender and PQQ responses in a professional and timely manner. • Investigate profit erosions and contribution margin. • Establish processes within the business to improve the customer’s experience. • Identify… Show more • Deliver the Sales and Marketing Plan as a presentation to the business to promote sales initiatives and targets. • Research current market and industry conditions, as well as the existing business trends to identify potential sales campaigns. • Manage and complete tender and PQQ responses in a professional and timely manner. • Investigate profit erosions and contribution margin. • Establish processes within the business to improve the customer’s experience. • Identify income recovery possibilities and action. • Figures and analysis reported directly to the Executive Management team. • Recommend procedural improvements with supporting documentation. • Creating training material, presentations and process flow charts to support business changes and conduct training briefings for the related changes. • Produce departmental current state analysis reports illustrating strengths and weaknesses and performance.

• Commercial Analyst - External Affairs and Marketing

  • Apr 2009 - Apr 2011

  Rotherham