Experience

GENESYS Consulting Services, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Compliance Analyst

  • Jun 2021 - Present

  • Provided guidance and assistance where applicable in identification, implementation, and maintenance of compliance policies, procedures, and work instruction. • Analyzed and reviewed sensitive documentation related to program compliance for New York State Electronic Health Record Incentive Program. • Conducted ongoing compliance monitoring activities upwards of 30+ audits at a time for New York State providers to ensure overall compliance with HIPAA, program regulations and guidelines. • Reviewed vendor transitions between EHR systems and performed periodic compliance audits, and risk assessments. Show less



New York Oncology Hematology

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• • Aug 2020 - Feb 2021

  • Conducted oversight of six clinical site telehealth initiatives both pre and post Covid-19 pandemic.• Scheduled telehealth appointments and trained 35 MDs, and 14 Advanced Practitioners, as well as an average of 30+ front-end support staff in scheduling throughout six clinical sites.• Implemented telehealth programs, collaborated with project managers to coordinate training, and participate in marketing opportunities to increase efficiency and effectiveness of telehealth platforms.• Evaluated scheduling processes in scheduling departments, and clinical departments, • Recommended areas for improvement that benefited the program and the organization for cost effectiveness and quality of patient care. Show less

• • Oct 2019 - Aug 2020

  Welcomed patients upon arrival, sign them in and obtain insurance information and any other necessary data, Provided patients with intake and new patient forms as well as copies of our office policies and legally required documents, Processed payments from patients for co-pays and uninsured visits, Maintained hard copy patient records as well as the files stored in our EHR, Provided patients with support and guidance as needed.



Capital Gate Insurance

• United States
• Insurance

• Billing and Retention Office Manager

  • Dec 2018 - Oct 2019

  • Conducted regulatory billing maintenance for a busy insurance office with thousands of commercial and personal line clientele. • Contacted customers in delinquent billing status to obtain payment to stay complaint with New York State DMV rules and regulations as it pertained to vehicle insurance and ensured compliance was met with New York State homeowners’ insurance laws to ensure complete coverage without lapse in coverage in incidences of insurance claims. • Managed client disputes due to delinquent status on insurance policies to avoid lapses in coverage, while working with vendors to maintain licensing and management carrier systems such as (EzLynx), • Maintained agency account administration support to remain compliant with New York State Department of Financial Services regulations surrounding broker and agent licensure. Show less



A New England Nanny & More

• Nanny

  • Jun 2012 - Oct 2018

  CPR & First Aid Certified, Fluent in American Sign Language, Developed & implemented developmental activities, supervised developmental skills sets for age appropriate activities example: Sensory, Fine Motor Skills, Hand Eye Coordination, provided transportation, meal preparation, lead educational activities relevant to age appropriateness. CPR & First Aid Certified, Fluent in American Sign Language, Developed & implemented developmental activities, supervised developmental skills sets for age appropriate activities example: Sensory, Fine Motor Skills, Hand Eye Coordination, provided transportation, meal preparation, lead educational activities relevant to age appropriateness.



Lia Auto Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Executive Office Assistant

  • Aug 2017 - Feb 2018

  • Maintained internal accounting records for executive staff, and managed travel calendars and expense reports for five executive officers. • Screened incoming business calls related to marketing and general business practices while handling customer disputes for both appointments and walk-ins. • Maintained daily reports in relation to company president Mr. Lia to ensure compliance with New York State Department of Motor and Better Business Bureau to maintain company image. • Acted as liaison for internal and external employees and vendors to oversee affiliated day-to-day operations were coordinated to ensure maximum efficiency. Show less