Katie Fay Behrmann
Customer Support Specialist at Classkick- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
-
German -
Topline Score
Bio
Credentials
-
Secondary Education Teaching Certification
-
Experience
-
Classkick
-
United States
-
Technology, Information and Internet
-
1 - 100 Employee
-
Customer Support Specialist
-
Nov 2021 - Present
Interact with clients to influence product and engineering roadmap. Run Ruby scripts and SQL queries to troubleshoot and resolve users' technical issues with product. Decrease ticket response and resolution time by 80%. Provide data-driven and user-led recommendations during QA testing and product development. Interact with clients to influence product and engineering roadmap. Run Ruby scripts and SQL queries to troubleshoot and resolve users' technical issues with product. Decrease ticket response and resolution time by 80%. Provide data-driven and user-led recommendations during QA testing and product development.
-
-
-
Flatiron School
-
United States
-
Higher Education
-
500 - 600 Employee
-
Full-stack Developer
-
Nov 2022 - Aug 2023
Full Stack Engineer in training. Full Stack Engineer in training.
-
-
-
Aspen Academy
-
United States
-
Primary and Secondary Education
-
1 - 100 Employee
-
Innovation and STEAM Educator
-
Aug 2020 - Nov 2021
Coding teacher and technical liaison for K-8 private school. Managed school technology and systems. Created school wide ISTE-based curricula. Facilitated projects using Arduino, Processing, JavaScript, and block- and flow-based coding to encourage algorithmic thinking. Coding teacher and technical liaison for K-8 private school. Managed school technology and systems. Created school wide ISTE-based curricula. Facilitated projects using Arduino, Processing, JavaScript, and block- and flow-based coding to encourage algorithmic thinking.
-
-
-
Pratt Institute
-
United States
-
Higher Education
-
700 & Above Employee
-
STEM Coordinator at the Consortium for Research and Robotics
-
Jan 2020 - Aug 2020
Designed STEAM, robotics, and architecture curricula for a variety of youth using robotics and emerging technologies. Used algorithms to create parametric designs with large, industrial arm robots. Brought together architects, engineers, and software developers to encourage youth participation in robotics. Designed STEAM, robotics, and architecture curricula for a variety of youth using robotics and emerging technologies. Used algorithms to create parametric designs with large, industrial arm robots. Brought together architects, engineers, and software developers to encourage youth participation in robotics.
-
-
-
-
Upper Division Science Teacher
-
Aug 2015 - Jan 2020
Designed inquiry-based science curricula around fourth and fifth grade. Used New York's natural resources to to explore concepts of biology, physics, and earth science. Created hands-on activities and labs around general science topics. Designed inquiry-based science curricula around fourth and fifth grade. Used New York's natural resources to to explore concepts of biology, physics, and earth science. Created hands-on activities and labs around general science topics.
-
-
-
Museum of Science
-
United States
-
Museums, Historical Sites, and Zoos
-
200 - 300 Employee
-
Education Associate
-
Sep 2011 - Aug 2015
Planned and developed relevant field trip experiences for middle school and high school studentsDesigned and ran large-scale educational eventsPlanned and facilitated high school partnership programsManaged youth volunteers and internsDesigned high school curricula for schools to use in the MuseumWorked with the Museum's Teen Science Leadership Council to make the Museum more relevant to young people
-
-
Forum Fellow
-
Aug 2011 - May 2014
-Design adult educational programs revolving around controversial questions in current science.-Give presentations on various science topics, including biology, ecology, neuroscience, electricity, magnetism, and thermodynamics for audiences of all ages.-Coordinate and plan educational events between members of the community, scientists, and the public.
-
-
-
University of Michigan Museum of Natural History
-
Ann Arbor, Michigan
-
Docent
-
Aug 2007 - Aug 2011
-Gave tours of the museum and workshops to school groups and the general public. -Taught concepts of evolution, adaptations, geology, and ecology using hands-on materials and the museum as a venue. -Traveled to different libraries around Michigan teaching families science literacy through the Family Science and Reading Outreach Program. -Gave tours of the museum and workshops to school groups and the general public. -Taught concepts of evolution, adaptations, geology, and ecology using hands-on materials and the museum as a venue. -Traveled to different libraries around Michigan teaching families science literacy through the Family Science and Reading Outreach Program.
-
-
-
Detroit Public Schools Community District
-
United States
-
Education Administration Programs
-
700 & Above Employee
-
Student Teacher
-
Jan 2011 - May 2011
-Taught middle school science (physics, chemistry, and earth science) in a highly impoverished urban school on Detroit’s east side -Incorporated a variety of teaching modalities and other disciplines including creative writing, hands-on labs and explorations, and real-life science fair research -Led a science club after school on Monday evenings to promote science in the community -Created the first science classroom website in the school -Presented technology workshops with the community group, Families and Students Together Show less
-
-
-
Nationalpark Saechsische Schweiz
-
The Saxon Switzerland National Park, Saxony, Germany
-
National Park Guide
-
May 2009 - Aug 2009
-Gave educational tours featuring the unique geology and biology of an Eastern German national park -Offered tours of the park in both German and English to German and Czech schoolchildren of all ages, international university students, and the general public -Offered a myriad of tours of the park focusing on different topics such as the social and cultural history of the park, how to forage in a national park, life cycles of various park animals and plants, and plant-animal interactions -Helped plan and run various programs at the park connecting families to nature Show less
-
-
-
-
Para-professional
-
Jun 2007 - Aug 2008
-Worked extensively with a group of teenagers with various special needs including autism and Down Syndrome -Adopted different teaching and communication methods to fit the needs of individual learners -Aided groups of campers, ages 4-27, outside of my classroom -Ensured that the teenagers were comfortable with all activities and field trips -Helped mediate situations between campers when problems arose -Urged campers to think creatively, work cooperatively, and engage in problem solving for all activities 7. Show less
-
-
Education
-
Teachers College, Columbia University
Master's degree, Educational/Instructional Technology -
2016 - 2018
Teachers College, Columbia University
Master's degree, Educational/Instructional Technology -
2006 - 2011
University of Michigan
Bachelor of Science (BS), Bachelor of the Arts, Secondary Education Teaching Certificate, Biology, General; German; Education -
2006 - 2011
University of Michigan
Bachelor's degree, Biology, General; German; Education -
Columbia University in the City of New York
Master's degree, Educational/Instructional Technology
Community
