Human Resources Specialist

• Jun 2023 - Present

Human Resources Director

• Sep 2022 - Apr 2023

Director Of Business Development

• May 2019 - Sep 2022

Working on special project, business growth and new opportunities for collaborations Working on special project, business growth and new opportunities for collaborations

Bakery Manager

• May 2018 - May 2019

Business Development Associate

• 2016 - 2017

• Managed all wholesale accounts and grew wholesale business substantially (11 new clients in December alone!). Responsibilities included maintaining company standards for displays and freshness, as well as all levels of account management and Wholesale account site visits. • After two months of managing the wholesale business, took on additional responsibilities of running the catering department, including processing and coordinating all e-commerce business, managing the evening packing… Show more • Managed all wholesale accounts and grew wholesale business substantially (11 new clients in December alone!). Responsibilities included maintaining company standards for displays and freshness, as well as all levels of account management and Wholesale account site visits. • After two months of managing the wholesale business, took on additional responsibilities of running the catering department, including processing and coordinating all e-commerce business, managing the evening packing shift and handling all wedding inquiries and orders Show less • Managed all wholesale accounts and grew wholesale business substantially (11 new clients in December alone!). Responsibilities included maintaining company standards for displays and freshness, as well as all levels of account management and Wholesale account site visits. • After two months of managing the wholesale business, took on additional responsibilities of running the catering department, including processing and coordinating all e-commerce business, managing the evening packing… Show more • Managed all wholesale accounts and grew wholesale business substantially (11 new clients in December alone!). Responsibilities included maintaining company standards for displays and freshness, as well as all levels of account management and Wholesale account site visits. • After two months of managing the wholesale business, took on additional responsibilities of running the catering department, including processing and coordinating all e-commerce business, managing the evening packing shift and handling all wedding inquiries and orders Show less

General Manager

• 2013 - 2016

• Co-opened Epicerie Boulud’s Plaza location, creating a loyal customer base from scratch and training staff on newly implemented S.O.Ps. • Held complete responsibility for all aspects of the Plaza hotel location, including the revenue and expenses, cash flow, hiring, training (including coffee program), customer service and company and DOH food standards. • Increased monthly revenue, including making the location profitable for the first time, in the first month I was General… Show more • Co-opened Epicerie Boulud’s Plaza location, creating a loyal customer base from scratch and training staff on newly implemented S.O.Ps. • Held complete responsibility for all aspects of the Plaza hotel location, including the revenue and expenses, cash flow, hiring, training (including coffee program), customer service and company and DOH food standards. • Increased monthly revenue, including making the location profitable for the first time, in the first month I was General Manager • Managed a staff of 12, including retail staff and prep cooks of which I hired 70% and trained and developed four supervisors and managers • Worked directly with the Director of Operations to create training guidelines for multiple Epicerie locations and develop merchandising standards and approach • Responsible for all day to day operations including maintaining and creating store displays, cash handling, vendor relationships and weekly store payroll reconciliation and submission Show less • Co-opened Epicerie Boulud’s Plaza location, creating a loyal customer base from scratch and training staff on newly implemented S.O.Ps. • Held complete responsibility for all aspects of the Plaza hotel location, including the revenue and expenses, cash flow, hiring, training (including coffee program), customer service and company and DOH food standards. • Increased monthly revenue, including making the location profitable for the first time, in the first month I was General… Show more • Co-opened Epicerie Boulud’s Plaza location, creating a loyal customer base from scratch and training staff on newly implemented S.O.Ps. • Held complete responsibility for all aspects of the Plaza hotel location, including the revenue and expenses, cash flow, hiring, training (including coffee program), customer service and company and DOH food standards. • Increased monthly revenue, including making the location profitable for the first time, in the first month I was General Manager • Managed a staff of 12, including retail staff and prep cooks of which I hired 70% and trained and developed four supervisors and managers • Worked directly with the Director of Operations to create training guidelines for multiple Epicerie locations and develop merchandising standards and approach • Responsible for all day to day operations including maintaining and creating store displays, cash handling, vendor relationships and weekly store payroll reconciliation and submission Show less

Pastry Cook

• 2012 - 2013

• Production: making doughs, jams, sauce, cakes, breads and other items for AM, PM and Banquets service | Cold Station: platting of all PM desserts • Plating and prep for events at Gramercy Terrace and the Gramercy Park Hotel • Production: making doughs, jams, sauce, cakes, breads and other items for AM, PM and Banquets service | Cold Station: platting of all PM desserts • Plating and prep for events at Gramercy Terrace and the Gramercy Park Hotel

Director of Catering and Special Events

• 2009 - 2011

• Supervised office, delivery and kitchen staff of approximately 10 • Interacted directly with clients in planning events and follow ups • Daily office management, managing catering orders, maintaining existing accounts and acquiring new accounts, planning and executing a delivery schedule • Supervised office, delivery and kitchen staff of approximately 10 • Interacted directly with clients in planning events and follow ups • Daily office management, managing catering orders, maintaining existing accounts and acquiring new accounts, planning and executing a delivery schedule