Experience

Legal Aid Of West Virginia

• United States
• Law Practice
• 1 - 100 Employee

• Project Support Paralegal

  • Jul 2022 - Present

  • Legal Research • Legal Document Preparation • Client Intakes • Document filing/ E-filing • Proficient in MS Office • Housing Law Familiarity •Family Law Familiarity •Calendar/ Scheduling • Notary • Legal Research • Legal Document Preparation • Client Intakes • Document filing/ E-filing • Proficient in MS Office • Housing Law Familiarity •Family Law Familiarity •Calendar/ Scheduling • Notary



Mountwest Community and Technical College

• United States
• Higher Education
• 100 - 200 Employee

• Front Desk Receptionist

  • Aug 2021 - Jun 2022

  • Make sure students talk to proper staff • Assist with any questions • Consistent Engagement including but not limited to: signing students/ parents in, answer and transfer calls to proper staff member, hand out paper work and give paperwork to proper staff • Make sure students talk to proper staff • Assist with any questions • Consistent Engagement including but not limited to: signing students/ parents in, answer and transfer calls to proper staff member, hand out paper work and give paperwork to proper staff



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2020 - Jul 2021

  · Recognized by Management for Exceptional Customer Service Proficiency · Consistent Customer Engagement including but not limited to: greeting customers, assisting customers in need and call transferring across multiple departments· Cashier Experience with various payment methods

• Customer Service Representative

  • Oct 2020 - Jul 2021



Marshall Recreation Center

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Member Service/ Recreational Attendant

  • Dec 2017 - Mar 2020

  · Recognized by Management for Exceptional Customer Service with promotion· CPR/ First Aid/ AED certified· Consistent Member Engagement including but not limited to: Enhancing customer experience upon check-in, enrollment in group activities, answer/transfer of main line phone calls, patron assistance and reconciliation· Accountable for administering and monitoring rules and regulations of facility · New membership services with compensation for metrics achieved· Responsible for Member monthly payments/transactions/refunds· Responsible for engaging with members upon check-in for individual and group fitness · Knowledge in sanitary protocols with responsibility in maintaining hygienic conditions within the establishment · Customer Service expertise including but not limited to: customer assistance, booking and phones· Proven team leader with the ability to help other employees with tasks outside of the scope of job title· Responsible for safety of patrons with experience in emergency care Show less

• Member Service/ Recreational Attendant

  • Dec 2017 - Mar 2020

  · Recognized by Management for Exceptional Customer Service with promotion· CPR/ First Aid/ AED certified· Consistent Member Engagement including but not limited to: Enhancing customer experience upon check-in, enrollment in group activities, answer/transfer of main line phone calls, patron assistance and reconciliation· Accountable for administering and monitoring rules and regulations of facility · New membership services with compensation for metrics achieved· Responsible for Member monthly payments/transactions/refunds· Responsible for engaging with members upon check-in for individual and group fitness · Knowledge in sanitary protocols with responsibility in maintaining hygienic conditions within the establishment · Customer Service expertise including but not limited to: customer assistance, booking and phones· Proven team leader with the ability to help other employees with tasks outside of the scope of job title· Responsible for safety of patrons with experience in emergency care Show less



LA Famiglia Pizza & Pasta

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Oct 2016 - Dec 2019

  · Recognized for Exceptional Engagement with customers upon arrival, on the phone and upon exiting the restaurant · Responsible for maintaining cleanliness throughout the facility· Experience in customer reservations · Track and monitor table seating procedures

• Hostess

  • Oct 2016 - Dec 2019

  · Recognized for Exceptional Engagement with customers upon arrival, on the phone and upon exiting the restaurant · Responsible for maintaining cleanliness throughout the facility· Experience in customer reservations · Track and monitor table seating procedures



Baskin Robbins

• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • Apr 2016 - Oct 2017

  · Consistent Customer Service Engagement including but not limited to: order management, payment/refund and phone duties · Maintained and restocked merchandise · Responsible for managing closing/opening duties · Consistent Customer Service Engagement including but not limited to: order management, payment/refund and phone duties · Maintained and restocked merchandise · Responsible for managing closing/opening duties