Katie Colligan

Director Of Rooms at Westin Charlotte
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Contact Information
us****@****om
(386) 825-5501
Location
Savannah, Georgia, United States, GE
Skills

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Bio

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Credentials

  • TIPS Alcohol Certification
    Georgia ServSafe TIPS Alcohol Certification

Experience

  • The Westin Charlotte
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director Of Rooms
      • Jun 2022 - Present

  • The Westin Hilton Head Island Resort & Spa
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director Of Front Office
      • Apr 2018 - Jun 2022

  • Westin Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Services Manager
      • Feb 2017 - Apr 2018

    • Rooms Controller/Front Office & Training Supervisor
      • Nov 2015 - Feb 2017

    • Front Office Supervisor & SPG Champion
      • Feb 2015 - Nov 2015

    • Front Desk/Night Audit Supervisor
      • Jul 2014 - Feb 2015

      -Interim Front Office Supervisor since November 2014-Night Auditor Supervisor-Implemented new practices to daily functions of both Night Audit & Front desk to improve GEI scores, drive revenue, and motivate the team-Focus on GEI scores and how to implement feedback to improve hotel, customer service and hotel services-Focus on SPG benefits, preferences and enrollments (Top SPG En-roller 3th & 4th Quarter 2014)-Provide an exceptional high level of customer service that warranted many Honors & Awards*Associate of the Month (October 2014)*Nominated Associate of the Month (December 2014)*Nominated Team Member of the Year (2014) Show less

  • The St. Regis Aspen Resort
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Front Desk Manager - Task force
      • Jan 2016 - Feb 2016

  • Starwood Hotels & Resorts Worldwide, Inc.
    • Hospitality
    • 700 & Above Employee
    • Revenue Management ADP
      • Sep 2015 - Feb 2016

  • Hilton Garden Inn
    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Service Agent
      • Feb 2014 - Jul 2014

      Front Desk Agent as well as Night Auditor -Focus on SALT scores use feedback to improve hotel, guest service and overall guest experiences. -Took charge of Market/Gift Shop with pricing, inventory and appearance -Focus on enrolling in Hilton Honors membership program Front Desk Agent as well as Night Auditor -Focus on SALT scores use feedback to improve hotel, guest service and overall guest experiences. -Took charge of Market/Gift Shop with pricing, inventory and appearance -Focus on enrolling in Hilton Honors membership program

  • SpringHill Suites by Marriott
    • Hospitality
    • 700 & Above Employee
    • Guest Service Agent & Banquet Bartender
      • Aug 2012 - Feb 2014

      -Front Desk Agent & Trainer -Night Auditor -Banquet/Special Event Bartender -Helped out with Sales Team & BEO's -Took charge of Market/Gift Shop with pricing, inventory and overall appearance -Focused on GSS feed back to improve overall guest satisfaction with hotel, staff, and hotel services -Provide a high standard of customer that warranted many high Honors & Awards *Employee of the Month (March 2013) (Hotel) *Employee of the YEAR (2013) (Hotel) *Team Member of the Quarter (4th 2013) (Island Hospitality Management who own 85+ hotels) *Nominated Team Member of the Year (2013) (Island Hospitality Management who own 85+ hotels) Show less

  • Lime Grill Savannah
    • Savannah, Georgia
    • Bar & Server supervisor
      • Mar 2012 - Aug 2012

      -inventory &ordering -Trainer of bar staff, servers & food runners -inventory &ordering -Trainer of bar staff, servers & food runners

  • Sodexo
    • France
    • Facilities Services
    • 700 & Above Employee
    • Special Event & Wedding Bartender/Caterer
      • Mar 2010 - Jun 2012

  • Savannah College of Art and Design
    • United States
    • Higher Education
    • 700 & Above Employee
    • Writer studio receptionist
      • Mar 2009 - Mar 2012

  • EILEEN FISHER, INC.
    • United States
    • Retail
    • 400 - 500 Employee
    • Product Development Intern
      • Dec 2011 - Jan 2012

  • EILEEN FISHER, INC.
    • United States
    • Retail
    • 400 - 500 Employee
    • Product Development Intern
      • Jun 2011 - Sep 2011

Education

  • Savannah College of Art and Design
    Bachelor of Fine Arts (B.F.A.), Fashion/Apparel Design
    2008 - 2013
  • Savannah college of art and design
    Fashion design and merchandising & Marketing, Fashion/Apparel Design
    2008 - 2013

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