Experience

SERVPRO of Waltham/Weston/Watertown/Wayland

• Manager

  • Jun 2015 - Present



Not today

• Spain
• Marketing Services

• Manager

  • Jan 2015 - Jun 2015



ARS Restoration Specialists

• United States
• Construction
• 1 - 100 Employee

• Inside Project Manager

  • Dec 2010 - Jun 2014

  SUMMARY OF QUALIFICATIONS Excellent communication and client relations skills with a strong commitment to teamwork. Extremely organized, detail oriented and exceptionally self sufficient Record of exceeding sales goals, goal oriented and a distinguished problem solver Proficient with PC’s; Microsoft Word, Excel, Outlook, PowerPoint, Quicken, Access and the Internet SUMMARY OF QUALIFICATIONS Excellent communication and client relations skills with a strong commitment to teamwork. Extremely organized, detail oriented and exceptionally self sufficient Record of exceeding sales goals, goal oriented and a distinguished problem solver Proficient with PC’s; Microsoft Word, Excel, Outlook, PowerPoint, Quicken, Access and the Internet



System Pros

• United States
• Security and Investigations

• Account Manager

  • Mar 2010 - Nov 2010

   Maintained database and updated account information for Clients located Nationally Generated Account Contracts and Negotiated Labor rate Established relationships with Managers and Executives on a national basis and sold the our services Overcame obstacles and networked entire companies utilizing nothing more than a name of a Company Cross sold Products; Gained referrals and established excellent rapport within Company  Exceeded Sales goals; make daily phone calls and emails to generate sales



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Project Coordinator

  • Nov 2008 - Nov 2009

   Managed the Morgan Stanley account for the Hewlett-Packard Global Integration and Deployment Department. Facilitated equipment installments in over 450 divisions of Morgan Stanley across the United States Arranged and coordinated daily activity for 25 computer technicians for Morgan Stanley Designed new methods of documenting the Global Integration and Deployment’s expenses and labor costs utilizing MS Excel Prepare and analyze reports and advise appropriate actions Schedule and coordinate weekly meetings Communicate with Project managers journal entries that need to be generated Managed the calendar for 5 Project Managers and coordinated travel arrangements



Clayton C.P

• United States

• Account Assistant

  • Jul 2008 - Nov 2008

  Reconciled Investment Statements for accounts exceeding 10 Million going back 10 years utilizing GAAPAccount Management and MaintenanceFielding telephone calls, receiving and directing visitors, word processing, filing, and faxing Reconciled Investment Statements for accounts exceeding 10 Million going back 10 years utilizing GAAPAccount Management and MaintenanceFielding telephone calls, receiving and directing visitors, word processing, filing, and faxing



TDBank

• United States
• 1 - 100 Employee

• Customer Service

  • Aug 2001 - Jul 2008

  Responsible for managing front-line customer transactions and relationships.Opened and closed customer accounts, ordered foreign currency, reconciled accounts, satisfied customer complaints and balanced cash drawer daily. Responsible for cross-selling financial products; including checking accounts, credit cards, loans and IRA's through needs identification, maximizing profitable relationships.Partnered with Customer Service Rep for referrals of more extensive services and products: IRA's, loans and mortgagesParticipated in investment planning sales push; conducted market analysis and account review; developed target list for up sells of products.Opened and closed branches as needed.Awarded Top CSR performer and Teller of the Year in 2006.