Experience

Vantage Point Behavioral Health Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Admissions Coordinator

  • Apr 2022 - Present

  Responsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted. Responsible for both welcoming patients and collecting their personal and medical information. Helps to determine whether the patient will be admitted.



MANA Medical Associates of Northwest Arkansas

• United States
• Medical Practices
• 100 - 200 Employee

• Patient Coordinator Assistant at Family Medicine South

  • Oct 2021 - May 2022

• Medical Receptionist at The Breast Center

  • Feb 2019 - Oct 2021



Kitchen Distributors, Inc

• United States
• Design Services
• 1 - 100 Employee

• Front Office Assistant

  • Jul 2018 - Jan 2019



Murphy USA

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jul 2015 - Jun 2018

  • Maintain up-to-date knowledge of store policies and procedures and ensure sales associates are following all according to corporate standards and government laws, health, safety codes. • Train and motivate 8 sales associates to provide friendly and prompt service that exceeds customers’ expectations and resolve customer complaints in timely, professional manner.• Oversee sales associates use suggestive selling to maximize sales.• Cross-trained and provided back-up for other customer service representatives.• Monitor store product areas by stocking, rotating and displaying merchandise according to corporate schematics.• Follow and support company initiatives, roll outs and initiate changes.• Maintain accurate cash count, sales, payroll and inventory control records and account for variances.• Report and handle all safety incidents per company guidelines.• Managed multiple sites simultaneously.

• Assistant Manager

  • Dec 2014 - Jul 2015

  • Supported Store Manager in all aspects of store operations.• Assisted with training sales associates in cash register handling, assisting customers with purchases and fuel transactions, responding and resolving customers’ requests and concerns and maintaining corporate standards.• Handled maintenance of fuel pumps by changing nozzles, hoses, breakaways, filters and cleaning.• Power washed parking lot and maintained landscaping.

• Customer Service Cashier

  • Mar 2013 - Dec 2014

  store and fuel purchases.• Expressed appreciation and invited customers to return to store.• Responsible for resolving customers’ complaints, assisting in locating merchandise, stocking and rotating merchandise and maintaining store cleanliness



Harps Food Stores, Inc.

• United States
• Retail
• 500 - 600 Employee

• Customer Service Cashier

  • Apr 2013 - Sep 2013

  • Prevented store losses using awareness, attention to detail and integrity.• Cross-trained and provided back up for store personnel.• Computed accurate sales prices for purchase transactions.• Worked with team members performing cashier duties, product assistance and cleaning.• Provided exception customer service by expressing appreciation and inviting customer to return to store.• Resolved customer store and product complaints and assisted customers in finding items.• Organized store by returning merchandise to proper placement on shelves.



Legacy Blues

• Hostess

  • Sep 2011 - Mar 2013

  • Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners.• Greet guest, escort them to tables, provide menus• Maintain customer service skills with diverse customers and representatives.• Adjust complaints of patrons• Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons. • Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners.• Greet guest, escort them to tables, provide menus• Maintain customer service skills with diverse customers and representatives.• Adjust complaints of patrons• Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.



Grace Medical Association

• Office Assistant

  • Oct 2010 - Feb 2013

  • Read and recorded patient vital signs, weight changes in medical history prior to each examination.• Administered injections; drew blood; removed IVs; performed EKG, suture removals, CBG tested; assisted with wound care and Foley catheter insertion.• Comforted patients and provided reassurance and encouragement; observed and documented patient status and reported patient complaints to case manager.• Collected urine and fecal samples; performed urine dip stick, vision and hearing tests.• Updated and maintained all digital client records.• Cleaned and prepared examination rooms prior to arrival.• Maintained medical and office inventory and placed orders.



Southwest Honda Dealership

• Receptionist

  • Sep 2008 - Nov 2009

  • Directed customers to their salesperson.• Sorted and handled outgoing & incoming mail daily.• Answered incoming calls on multi-line telephone system.• Maintained license plate record keeping, contacted customers when license plates arrived to dealership.• In-put customer information into system to provide temporary license plate at time of vehicle purchase for each vehicle sold daily.• Performed a variety of office task, such as faxing, filing, and emailing, served coffee & snacks to waiting customers.• Kept sales & finance department waiting areas tidy. • Completed and submitted store deposit, petty cash requisite, purchase orders, and invoices daily.• Placed I follow-up calls to each new car customer weekly.