Experience

Wokingham Borough Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Assistant Team Leader - Children Services Admin

  • Jan 2021 - Present

• Safeguarding Administrator - Children's Services

  • Jan 2020 - Dec 2020

  Within this role I provide an effective, efficient and highly confidential support to the Child Protection Team.My responsibilities include communicating with internal staff and partner agencies, processing and chasing reports, managing correspondence and other general office duties.I arrange and prepare for Child Protection conferences, collating and distributing information as required. I am also responsible for attending these conferences and producing clear and comprehensive minutes in a timely fashion. Show less



West Berkshire Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Administrator - Adult social care

  • Apr 2019 - Jan 2020

  Within this role I am regularly communicating with vulnerable adults and directing them to the appropriate employee. I am responsible for updating client profiles and handling important and confidential information. I process various different requests, such as equipment orders, direct payment requests and carer payments. Creating client agreements, composing letters and distributing information leaflets. I also complete administrative tasks for my department, including scheduling meetings, note taking, passing information from clients to employees and processing referrals. I complete and update employee absence, sickness and holiday requests. Managing employee training to ensure all employees are up to date and aware of any training they need to complete. Show less



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jul 2016 - Apr 2019

  As an Assistant manager across two stores, I have gained experience of working with two managers and two teams with very different characteristics; this has given me the opportunity to prove that I am adaptable and flexible in the way that I work. To date, I have successfully completed my Assistant Manager training and my No7 mini badge training. I have spent time working in the pharmacy in both stores. My role involves me working closely with managers and assistant managers and feel that they believe me to be flexible, reliable and trust worthy as I am often left to run the store and team on my own. Show less



M&Co

• United Kingdom
• Retail Apparel and Fashion
• 300 - 400 Employee

• Sales Assistant / Floor Manager

  • Dec 2013 - Jul 2016

  Started as a sales assistant, responsible for serving customers, monitoring shop floor displays and stocking shelves. I moved into the role of Floor manager and became responsible for the team of sales assistants. My role included being responsible for allocating daily tasks and managing staff to make sure the shop was always presentable and well stocked. Periodically, I had to remerchandise the store, do stock audits and stock taking at other stores. I was a key holder and responsible for cashing up, opening and closing the store. Show less



Cantley House hotel

• Housekeeping / Front of house

  • Aug 2010 - Apr 2014

  As a housekeeper I was responsible for cleaning and preparing rooms for guests. Being front of house, I represented the company and had to welcome guests as well as taking telephone queries and bookings in a professional manner. On occasion, I was left in sole charge of the bar and reception of the hotel. I was expected to train and supervise new housekeepers when they started, making sure they fully understood the expectations of the management team. As a housekeeper I was responsible for cleaning and preparing rooms for guests. Being front of house, I represented the company and had to welcome guests as well as taking telephone queries and bookings in a professional manner. On occasion, I was left in sole charge of the bar and reception of the hotel. I was expected to train and supervise new housekeepers when they started, making sure they fully understood the expectations of the management team.