Experience

Crowne Plaza® Hotel • Dundalk
• Ireland
• Hospitality
• 1 - 100 Employee
• Restaurant Supervisor

  • Feb 2023 - Present


Dalata Hotel Group

• Ireland
• Hospitality
• 400 - 500 Employee

• Graduate Manager

  • Sep 2021 - Dec 2022

  Ascend Graduate Manager - Operations Receiving cross-departmental training and experience: • 4 months experience in FO, as Receptionist & Night Auditor • 6 weeks experience in Accommodation, as Room Attendant, Public Area Attendant, Accommodation Supervisor. • 6 weeks, as the Reservations Agent for the property • 6 weeks in HR, as Assistant to the HR manager • 3 months in F&B, Shift Leader for Breakfast and Evening Shifts • 2 weeks in the Kitchen, helping with Food Prep Show less



Merrion Vaults

• Ireland
• Security and Investigations
• 1 - 100 Employee

• Custodian

  • Oct 2019 - Mar 2020

  ● Perform administrative duties ● Assist guests with their sign-ups, renewals, and queries ● Maintain the cleanliness and presentability of the premises ● Perform administrative duties ● Assist guests with their sign-ups, renewals, and queries ● Maintain the cleanliness and presentability of the premises



Wyndham Hotels & Resorts Asia Pacific

• Singapore
• Hospitality
• 1 - 100 Employee

• Guest Relations Officer

  • Feb 2019 - Jun 2019

  ● Supervise the communication between our non-Chinese guests and our staff ● Oversee the stay and itinerary of our guests ● Liaise with Reception, Concierge, Housekeeping, F&B, Sales, and Maintenance to provide the ultimate guest experience ● Maintain the Hotel’s relationship with regular guests ● Monitor daily bookings and room assignment, to ensure rooms are prepared to the preference and needs of the guests prior to check-in ● Supervise the communication between our non-Chinese guests and our staff ● Oversee the stay and itinerary of our guests ● Liaise with Reception, Concierge, Housekeeping, F&B, Sales, and Maintenance to provide the ultimate guest experience ● Maintain the Hotel’s relationship with regular guests ● Monitor daily bookings and room assignment, to ensure rooms are prepared to the preference and needs of the guests prior to check-in



Clayton Conference Hotel Burlington Road

• Ireland
• Hospitality
• 1 - 100 Employee

• Food And Beverage Assistant

  • Nov 2017 - Jun 2018

  ● Greet guests upon arrival ● Provide food and beverage services ● Respond to queries and requests in a quick and efficient manner ● Prepare rooms for functions ● Promote Hotel facilities, products, and services ● Greet guests upon arrival ● Provide food and beverage services ● Respond to queries and requests in a quick and efficient manner ● Prepare rooms for functions ● Promote Hotel facilities, products, and services



Alexandra College

• Ireland
• Education Administration Programs
• 1 - 100 Employee

• Junior Matron

  • Aug 2016 - May 2018

  ● Responsible for the well-being of resident students aged 10-19 years ● Maintain a homely and relaxed atmosphere within the residence ● Perform administrative duties ● Responsible for the well-being of resident students aged 10-19 years ● Maintain a homely and relaxed atmosphere within the residence ● Perform administrative duties



Sandyford Business District

• Ireland
• Non-profit Organizations
• 1 - 100 Employee

• Intern for Digital Marketing & Events

  • May 2017 - Sep 2017

  ● Work as part of a team to manage the social media platforms of the business ● Compose B2B e-mails and B2C promotional e-zines ● Collect and compile a comprehensive dataset, on local businesses, to be displayed on the company's website. ● Work as part of a team to manage the social media platforms of the business ● Compose B2B e-mails and B2C promotional e-zines ● Collect and compile a comprehensive dataset, on local businesses, to be displayed on the company's website.



Quick Play Events

• United Kingdom
• Entertainment Providers

• Brand Ambassador at Irish and UK events

  • 2016 - 2017

  ● Create enthusiasm and desire for the product. ● Engage event attendees in fun, interactive demonstrations of the product ● Create enthusiasm and desire for the product. ● Engage event attendees in fun, interactive demonstrations of the product



The Inn To The West

• Housekeeper

  • Jun 2015 - Aug 2015

  ● Interact with guests in a chatty, friendly, and welcoming manner ● Greet guests at breakfast, take orders, and replenish buffet tables as needed ● Prepare and clean rooms for guests ● Keep all areas of premises clean and neat ● Interact with guests in a chatty, friendly, and welcoming manner ● Greet guests at breakfast, take orders, and replenish buffet tables as needed ● Prepare and clean rooms for guests ● Keep all areas of premises clean and neat