Katie Allwright

Practice Manager at Kain Knight
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Contact Information
us****@****om
(386) 825-5501
Location
Stansted Mountfitchet, England, United Kingdom, UK

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5.0

/5.0
/ Based on 2 ratings
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Rob Murphy

I was privileged to work alongside Katie as her manager, coach, and mentor at Valitor. I watched a very talented, courageous and determined young lady work diligently to learn and understand what the business and our team needed in order to better service our customer's needs. After a short period of time, Katie carved out a new role for herself as a Team Leader. She created a comprehensive business case and waited patiently for a decision to be made and ever since she was awarded the role she has continued to grow and consistently delivered outstanding results and I am confident that she will continue to do so for many years to come. Katie has successfully created and implemented various training and development plans for her team and she has been instrumental in the launch of various new products and services, acting as the technical lead in most cases and often having no prior knowledge or experience of the product, but this never phased her, she took it in her stride and did whatever needed to doing and a calm and professional manner. She would often need to build processes from scratch and connect them into other teams to ensure there was no friction in the customer journey. Katie really understands what it means to be customer-centric and always puts the customer first, which helps to build deeper relationships and maximize the customer lifetime value. Katie is highly skilled at building cohesive teams that work together to achieve outstanding results and she works hard to keep her team skilled and up to date with their professional development. In the spirit of reciprocity, Katie is now working on inspiring her team to aim higher and helping them realise that anything is possible if you put your mind to it and stay focused. Her Protege will be incredibly lucky to be learning from such a great role model. Her tenacity, passion and an insatiable appetite for success are remarkable and there really are no limits to her talents and abilities.

Maddie Kingrey

Katie has been in charge of me for over a year now and honestly I couldn’t imagine work if she hadn’t. She’s amazing at what she does. She works incredibly hard always and always looks out for us and makes sure we are all happy and feel like we are given support when and where needed. She’s such an asset to have and anyone is lucky to work with her

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Experience

    • United Kingdom
    • Legal Services
    • 1 - 100 Employee
    • Practice Manager
      • Mar 2023 - Present

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Service Desk Team Lead
      • Mar 2021 - Mar 2023

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Contact Centre Team Leader
      • Jul 2020 - Mar 2021

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Quality Assurance Supervisor at ITVET
      • Feb 2020 - Jun 2020

    • Iceland
    • Financial Services
    • 1 - 100 Employee
    • Technical Support Supervisor
      • Apr 2019 - Feb 2020

    • Technical Support Team Leader
      • Jun 2018 - Apr 2019

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Technical Support Advisor
      • Feb 2017 - Jun 2018

Community

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