Experience

DD

• Wholesale
• 200 - 300 Employee

• Credit Control Supervisor

  • Feb 2023 - Present

• Credit Controller

  • Jul 2017 - Present



LAKER GOODWIN JONES LTD

• United Kingdom
• Accounting

• Practice Manager/PA

  • Jun 2016 - Jun 2017

  • Support 3 Directors • Diary Management. • Processing confirmation statements, submitting dormant accounts, preparing engagement letters & accounts packs for clients. • Credit control and invoicing using Sage. • Reception administration, monitoring of incoming calls, emails and post for the business, stationery orders & payments of invoices. • Arranging team building events every quarter. • Handling personal & highly confidential information for clients. • Meeting & greeting clients Show less



Hera Management Services Limited

• Business Consulting and Services
• 1 - 100 Employee

• Personal Assistant

  • May 2015 - Jun 2016

  I moved back to my original role within Hera as PA to the Director and to provide general admin assistance to the team including:o Answering incoming and diverted calls for the Director. o Booking travel and accommodation o Setting up new owners, properties & tenants.o Daily banking of both client and Corporate monies.Also providing office management services and admin support to the company including o Raising purchase orders & processing invoices for client and corporate expenditure.o Processing expense claims for the Director and heads of departments.o Ordering stationery and dealing with facilities requests/queries.o Producing KPI reports for Board reports.· Proactively manage the daily activities by o Managing multiple mailboxes.o Diary management: arranging meetings and managing Calendars.o Create agendas and take minutes of meetings.o Booking internal/external meeting rooms and equipment. Show less

• Assistant Property Manager

  • Dec 2014 - May 2015

  The Assistant Property Manager position was created and I applied and was offered the role. Having been in the role for 6 months I decided that I was more suited to my original position and so returned as PA and Office administrator.

• Personal Assistant

  • May 2013 - Dec 2014

  PA to the Director and general Office administrator.o Diary Management.o Minute taking & distribution of minutes.o Expense claims.o Monitoring multiple company mailboxes.o Raising Purchase Orderso Processing of invoices. o Payments.o Banking.



Amaryllis

• Facilities Services
• 1 - 100 Employee

• Customer Service Supervisor

  • Sep 2012 - May 2013

  Supervisor of the Customer Service team of 9 staff.o Monitoring of multiple mailboxeso Performance analysis and KPI reports.o Handling escalated orderso Training of staff on newly acquired contractso Support to manager of Customer Services.o Contracts meetings with External clients and Directors.

• Property Services Administrator

  • Jan 2011 - Sep 2012

  A new department was created withing the business and I was asked to be the administrator for a new venture, the Construction/Property Services Department. This progressed into a very busy Department and works icluded:o Raising work orders and sales orders on Sage, o Liaising directly with clients.o Submit Estimates & Quotes o Raising Purchase Orders to Sub-contractors.o Managing client expectations.o Managing sub-contractors.o Scheduling works.o Arranging site access. Show less

• Customer Service Administrator

  • Nov 2009 - Jan 2011

  Customer Service administrator o First point of contact on Royal Mail and MOJ contracts.o Raising Sales orders.o Processing works orders.o Managing new contracts.o Cross training staff.