Experience

Makers

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Head Of Partnerships

  • avr. 2022 - - aujourd’hui

  Leading the Makers Partnerships team to develop and grow relationships with businesses looking for a diverse, sustainable tech talent pipeline. I believe in strong business relationships that turns supplier into trusted partner, who helps solve tech team challenges on an ongoing basis. Makers trains and supplies highly capable software engineers, advise on emerging career talent attraction and works with our clients to develop re-training and apprenticeship programs across the UK. Makers exists to transform lives and organisations by bridging tech industry needs and under discovered talent. We partner and collaborate with HR and Tech teams to design training and talent programmes that will grow and excel early career tech talent.We partner with businesses who look beyond the obvious to find the exceptional.

• Partnerships Manager

  • déc. 2019 - avr. 2022

  As part of the Makers Partnership team I support businesses build their tech talent pipelines by supplying highly capable software engineers, consulting on attraction and on-boarding strategies, plus developing re-training and apprenticeship programs. The strong business relationships we develop allows Makers to become a trusted partner helping solve tech team challenges on an ongoing basis. Makers trains motivated career changers, and gives businesses a pipeline of smart, diverse and ambitious tech professionals. Top applicants acquire skills and behaviours they’ll need for long-term career success, and are then carefully matched with our clients. We are currently supporting 300+ leading brands to develop their tech teams. We empower our engineers by training them in principles of software craftsmanship, TDD, agile practices and collaboration, enabling them to deliver on a range of digital transformation strategies.Our mission is to transform lives by training tech professionals through integrating education and employment.Learn more about Hiring with Makers: https://makers.tech/hire/



Nielsen

• United States
• Technology, Information and Media
• 700 & Above Employee

• Business Development Manager - Ad Intel International

  • août 2019 - déc. 2019

  As part of the International Commercial Division I focused on sales and marketing consultancy. Supporting client international advertising strategies across media and creative. As a trusted partner I developed strong relationships that ensured I could help clients address key marketing challenges with Nielsen's cross media offerings. I worked to meet and exceed business targets, whilst managing a diverse portfolio of UK based and international clients.

• Senior Client Service Manager - Advertising Intelligence

  • févr. 2019 - août 2019

  Seconded to the Nielsen London office as part of the International Commercial Division. My role was to support the growth of client relationships and help clients answer key business questions with Nielsen cross media offerings. I managed and lead complex international advertising briefs combining media and creative services, data management, consulting and technology deployments.

• Senior Client Service Manager - Ad Intel Portfolio

  • janv. 2019 - févr. 2019

  In January 2019 Nielsen bought the Ebiquity Advertising Intelligence division globally. I continued to manage the Australian Ad Intel clients. I supported the early stages of integration into Nielsen, including managed client expectations and communications.



Ebiquity plc

• United Kingdom
• Advertising Services
• 400 - 500 Employee

• Senior Client Service Manager

  • janv. 2018 - déc. 2018

  I work as the lead contact for clients to ensure a high service standard whilst developing long-lasting relationships. As a trusted partner and service provider I work with clients to qualify potential new business opportunities and support their planning for a strategic advertising future. I deal directly with clients to translate their requests and concerns into actionable improvements and service options. This can expand into internal developments and coverage negotiations that ensure the delivery of valued offerings. I collaborate with clients to understand their industry, the competitive environment the exist in, and key advertising messaging in market to support their research for future planning. As a key role within the sales team I support business growth, recommend ideas for new business opportunities and drive currently client satisfaction.

• Client Service Manager across Advertising Intelligence

  • mai 2016 - déc. 2017

  As Client Service Manager, I manage key client accounts through the Competitive Advertising Monitoring Service, including retention of current clients and seeking to identify new client opportunities. Operating as a lead contact for clients I work to maintain high service standards and build long-lasting relationships. I deal directly with client requests, troubleshooting service issues and qualifying those with potential new business opportunities. Through leading client meetings and running software trainings, I have developed unparalleled communication skills, including the ability to understand client needs, negotiate and close contracts, plus develop trusted advisor relationships. As part of the sales team I contribute to business growth, recommend ideas around new business and drive current client satisfaction. I have built up an in-depth knowledge of Ebiquity products and services and how they can support Advertising Strategy and Planning. I managed the launch, staff trainings and the ongoing engagement of Ebiquity’s internal CRM programs (Salesforce).

• Client Service Executive across Advertising Intelligence

  • sept. 2014 - mai 2016

  As part of the Competitive Ad Monitoring Team I worked to support day to day handling of issues and requests from clients, including Agencies and Advertisers. Competitive data is delivered through an online platform and customised insight reports; my main tasks involved problem solving client requests for each delivery method, liaising with clients to organise software trainings and support client retention & sales. Acting as a contact to clients and our sales team I contributed to sale increases and maintaining high standard of company-client relationships.The role allows excellent communication and negotiation skills, whilst acting proactively to address clients’ needs and facilitate the sale process from beginning to the end.



Swerve &Co

• Barista / Waitress

  • déc. 2009 - sept. 2014

  Working as a lead barista and waitress. Developed skills in customer service, coffee making, leadership, and how to work effectively under pressure. Working as a lead barista and waitress. Developed skills in customer service, coffee making, leadership, and how to work effectively under pressure.



AKA Promotions

• Marketing Internship & Work Placement: Account Coordinator

  • févr. 2014 - juil. 2014

  Assist a team of marketing managers in the development and execution of marketing campaigns for theatre and live entertainment. Tasks include but are not limited to:- Office and administration management- The oversee of all social media, including data analysis- Developing promotional relationships- Media scheduling. Assist a team of marketing managers in the development and execution of marketing campaigns for theatre and live entertainment. Tasks include but are not limited to:- Office and administration management- The oversee of all social media, including data analysis- Developing promotional relationships- Media scheduling.



Ergo Strategy

• Australia
• Market Research
• 1 - 100 Employee

• Research Analyst

  • janv. 2010 - janv. 2012

  Assisted the strategic consultants with market research and data analysis. Main role was to review and code survey data. Assisted the strategic consultants with market research and data analysis. Main role was to review and code survey data.



Perisher Ski Resort

• Australia
• Travel Arrangements
• 100 - 200 Employee

• Ski Instructor

  • juin 2010 - août 2010

  Taught children aged 2 - 12 years of age how to ski. Taught children aged 2 - 12 years of age how to ski.