Experience

Flying Cat Marketing

• Chief Operating Officer

  • Oct 2022 - Present

  Barcelona, Catalonia, Spain Responsible for: - Profitable growth and financial health - A positive workplace culture that attracts and retains top talent, emphasising diversity, happiness and inclusion - Ensuring that delivery consistently meets or exceeds sales promises - Efficient processes and workflows - Ensuring Flying Cat is innovative and cutting edge in the marketing and consultancy world

• Head of Operations

  • Jan 2021 - Oct 2023

  Barcelona, Catalonia, Spain Ensuring Flying Cat Marketing is a tech-enabled, profitable agency, with extremely smooth and scalable operations, keeping the team productive, high-performing and happy. Create and maintain profitable growth & financial health Create a phenomenal culture that attracts & retains A-players Oversee day-to-day fulfilment operations Develop, implement and review operational policies and procedures Provide insights and oversight to CEO on all operations underway Lead the… Show more Ensuring Flying Cat Marketing is a tech-enabled, profitable agency, with extremely smooth and scalable operations, keeping the team productive, high-performing and happy. Create and maintain profitable growth & financial health Create a phenomenal culture that attracts & retains A-players Oversee day-to-day fulfilment operations Develop, implement and review operational policies and procedures Provide insights and oversight to CEO on all operations underway Lead the Operations team and oversee all departments Software and tech coordination Team performance management



Constellate Talent

• Music
• 1 - 100 Employee

• Head of Operations and Assistant to MD

  • Aug 2018 - Aug 2021

  Barcelona, Catalonia, Spain and London, UK • A 360 degree role including operations management, and project and event management • Overseeing and coordinating the team and clients on a daily basis • Managing up to 10 separate diaries per week • HR and recruitment • Creating and analysing reports • Being the first point of contact to all members of the team and general public • Setting up and managing company subscriptions and accounts • Personnel matters – new starters / leavers / payroll / training / annual… Show more • A 360 degree role including operations management, and project and event management • Overseeing and coordinating the team and clients on a daily basis • Managing up to 10 separate diaries per week • HR and recruitment • Creating and analysing reports • Being the first point of contact to all members of the team and general public • Setting up and managing company subscriptions and accounts • Personnel matters – new starters / leavers / payroll / training / annual leave • Keeping company documents secure and up to date • Accounting and profit and loss • Looking ahead for forecasting and budgeting • Processing expenses • Booking hotels, car hire and arranging visas • General day to day management of the team • PA duties to MD • Booking travel including long haul and multiple trips • Creating and sending itineraries • Coordinating events from start to finish • Frequent update meetings with staff to ensure understanding across the team • Control of company bank accounts • Making payments • Creating statements • Finance admin • Working with budgets and payment deadlines • Dealing with the company phone bill account and assisting all users • Management of own time and diary essential Show less



Aldi UK

• United Kingdom
• Retail
• 700 & Above Employee

• Executive Assistant to the Managing Director

  • Jan 2017 - Aug 2018

  Atherstone • PA and EA duties to the Managing Director of Corporate Logistics & Services • Project management in various departments of the business • Arranging events • Diary management • Personnel matters; new starters and leavers • Booking travel and accommodation • Running and analysing reports • Preparing documents and folders for board meetings and working groups • Dealing with expenses and credit card statements • Dealing with annual leave • Having 8 directors… Show more • PA and EA duties to the Managing Director of Corporate Logistics & Services • Project management in various departments of the business • Arranging events • Diary management • Personnel matters; new starters and leavers • Booking travel and accommodation • Running and analysing reports • Preparing documents and folders for board meetings and working groups • Dealing with expenses and credit card statements • Dealing with annual leave • Having 8 directors and a team of assistants reporting into me • Preparing itineraries and agendas for visits / visitors • Develop and maintain professional working relationships with colleagues at MD level and above, and their assistants • Organise companywide events including nationwide charity events • Ad hoc duties as required • Ensure smooth running of the MDs schedule on a day to day basis • Ensure a high level of confidentiality is adhered to at all times Show less



Air London

• United Kingdom
• Entertainment Providers

• Assistant / Operations and Office Manager

  • 2014 - Jan 2017

  London, United Kingdom • Day to day managing of the agency diary • Creating and sending contracts and invoices, ensuring they are signed and paid on time • Liaising with artists and promoters daily • Assisting team of 5 • PA duties to MD • Booking travel including long haul and multiple trips for tours • Creating and sending artist itineraries for multiple acts per week • Coordinating events from start to finish • Booking hotels, car hire and arranging and visas • Artwork and flyer… Show more • Day to day managing of the agency diary • Creating and sending contracts and invoices, ensuring they are signed and paid on time • Liaising with artists and promoters daily • Assisting team of 5 • PA duties to MD • Booking travel including long haul and multiple trips for tours • Creating and sending artist itineraries for multiple acts per week • Coordinating events from start to finish • Booking hotels, car hire and arranging and visas • Artwork and flyer checking • Project and event management Show less



Connect Support Services

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Office Coordinator

  • Apr 2011 - Aug 2014

  London • To provide an administrative service to all staff • Using Sage to process invoices and help out with accounts • Organize meetings for sales team • Arrange diaries and calendars • Process credit checks • Create new staff contracts • Day to day management and running of the office of around 20 staff • Reception duties – answering the telephone and being the first point of contact for visitors • Stationary orders, facilities management, organize couriers