Senior Business Intelligence Consultant

• Apr 2022 - Present

- Partner with Data Product Managers, stakeholders, and technical teams to design innovative data solutions that accelerate business processes, streamline system integration, and deliver business value and insights. - Lead a cross-functional team to create a self-service, single source of truth for international financial and commercial reporting, bringing together over 15 data sources into a comprehensive dimensional data model - Drive the transformation of core maintenance mechanisms… Show more - Partner with Data Product Managers, stakeholders, and technical teams to design innovative data solutions that accelerate business processes, streamline system integration, and deliver business value and insights. - Lead a cross-functional team to create a self-service, single source of truth for international financial and commercial reporting, bringing together over 15 data sources into a comprehensive dimensional data model - Drive the transformation of core maintenance mechanisms to provide the flexibility and scalability needed to pace business growth.

Senior Consultant, Healthcare & Life Sciences

• Nov 2020 - Present

Community-Based Health Organization • Built Power BI dashboard portfolio to fulfill client's need for operational workflow, productivity, and demographic trending and analysis across programs. • Translated business requirements to technical solutions within the Innovaccer Health Management Platform: module configuration, xml product feed, database schema inputs. • Redesigned organization's contractual reimbursement structure for PCHI program to address partners' concerns for improved… Show more Community-Based Health Organization • Built Power BI dashboard portfolio to fulfill client's need for operational workflow, productivity, and demographic trending and analysis across programs. • Translated business requirements to technical solutions within the Innovaccer Health Management Platform: module configuration, xml product feed, database schema inputs. • Redesigned organization's contractual reimbursement structure for PCHI program to address partners' concerns for improved revenue-cost balance and care quality incentives. • Designed new Contractual Payment Models as a tool allowing leadership to compare different revenue outcomes across reimbursement structures during Payor negotiations.

Project Lead - Revenue Cycle Enhancement

• Apr 2019 - Nov 2020

Utilizes industry knowledge and business relationships to identify process improvement opportunities across the revenue cycle spectrum and organization at large. Manages team to collaborate with department leadership and front-line staff to understand operational challenges, pinpoint silos, and design a clear project road map to ensure achievement of client goals. With a strong foundation in data analysis, my team utilizes visual applications to engage departments in their own progress and… Show more Utilizes industry knowledge and business relationships to identify process improvement opportunities across the revenue cycle spectrum and organization at large. Manages team to collaborate with department leadership and front-line staff to understand operational challenges, pinpoint silos, and design a clear project road map to ensure achievement of client goals. With a strong foundation in data analysis, my team utilizes visual applications to engage departments in their own progress and facilitate a more tangible environment of success.

Senior Business Analyst

• May 2017 - Apr 2019

Senior Consultant

• Mar 2016 - May 2017

• Managed teams to deliver comprehensive revenue cycle and reimbursement analysis for healthcare facilities ranging from regional hospitals to nationwide healthcare systems. • Executed strategic monthly plans to consistently meet and exceed both project profitability and client revenue enhancement goals. • Developed and presented detailed reports to hospital directors showcasing opportunities to increase revenue through key contract recommendations, revenue cycle improvements, and… Show more • Managed teams to deliver comprehensive revenue cycle and reimbursement analysis for healthcare facilities ranging from regional hospitals to nationwide healthcare systems. • Executed strategic monthly plans to consistently meet and exceed both project profitability and client revenue enhancement goals. • Developed and presented detailed reports to hospital directors showcasing opportunities to increase revenue through key contract recommendations, revenue cycle improvements, and closed-balance recoveries • Designed new process methodology to bridge pre-existing client-team communication gaps. • Appointed as Training Lead for the company’s 4-day New Hire Orientation program. • Served as company subject matter expert for Massachusetts, Michigan, and Ohio Medicaid.

Associate Consultant

• Jun 2014 - Mar 2016

• Worked on team-based managed care, Medicare, Medicaid and Workers’ Compensation payment review for hospitals, analyzing large sets of data to identify sources of lost revenue and payor error. • Analyzed managed care contracts and government payor fee schedules to audit patient accounts and uncover contractual underpayment risk. • Identified hospital revenue cycle errors and helped implement future process improvements. • Served on dedicated Medicare review team, specializing in IPPS… Show more • Worked on team-based managed care, Medicare, Medicaid and Workers’ Compensation payment review for hospitals, analyzing large sets of data to identify sources of lost revenue and payor error. • Analyzed managed care contracts and government payor fee schedules to audit patient accounts and uncover contractual underpayment risk. • Identified hospital revenue cycle errors and helped implement future process improvements. • Served on dedicated Medicare review team, specializing in IPPS and OPPS pricing and coding review. • Served as an office subject matter expert for Georgia, Michigan, and Ohio Medicaid.

Assistant Sales Manager

• May 2011 - May 2012

• Collaborated with the District Manager to recruit and train a sales force to be the #1 office in Florida. • Managed, developed, and motivated a sales team to achieve the 2nd-highest sales volume in the history of the district. • Calculated and monitored performance goals that led a sales team of 50 representatives to exceed sales goals for three consecutive months. • Created and facilitated weekly staff meetings to increase team morale and improve performance, lowering turnover rate… Show more • Collaborated with the District Manager to recruit and train a sales force to be the #1 office in Florida. • Managed, developed, and motivated a sales team to achieve the 2nd-highest sales volume in the history of the district. • Calculated and monitored performance goals that led a sales team of 50 representatives to exceed sales goals for three consecutive months. • Created and facilitated weekly staff meetings to increase team morale and improve performance, lowering turnover rate by 17%. Show less • Collaborated with the District Manager to recruit and train a sales force to be the #1 office in Florida. • Managed, developed, and motivated a sales team to achieve the 2nd-highest sales volume in the history of the district. • Calculated and monitored performance goals that led a sales team of 50 representatives to exceed sales goals for three consecutive months. • Created and facilitated weekly staff meetings to increase team morale and improve performance, lowering turnover rate… Show more • Collaborated with the District Manager to recruit and train a sales force to be the #1 office in Florida. • Managed, developed, and motivated a sales team to achieve the 2nd-highest sales volume in the history of the district. • Calculated and monitored performance goals that led a sales team of 50 representatives to exceed sales goals for three consecutive months. • Created and facilitated weekly staff meetings to increase team morale and improve performance, lowering turnover rate by 17%. Show less

Student Volunteer and Researcher

• Aug 2011 - Dec 2011

• Researched the accessibility of reliable and affordable housing for Ho Chi Minh City’s urban poor populations • Provided solutions for HCMC’s existing communities, as well as recommended solutions for future communities • Provided Vietnamese youth awareness of various economic, political, and social trends occurring outside Vietnam • Researched the accessibility of reliable and affordable housing for Ho Chi Minh City’s urban poor populations • Provided solutions for HCMC’s existing communities, as well as recommended solutions for future communities • Provided Vietnamese youth awareness of various economic, political, and social trends occurring outside Vietnam