Team Leader Back office

• Sep 2020 - Present

Support of the activity of Account Managers, preparation of offers, financial reports, collection process monitoring, campaigns, presentations, etc. Support of the activity of Account Managers, preparation of offers, financial reports, collection process monitoring, campaigns, presentations, etc.

Manager Corporate Office

• Nov 2018 - Sep 2020

Management, organization and control of the activity of a Team of Business Partners. Responsibility for compliance with approved SLA in the office. Support of the activity of Account Managers from two Regions in Sofia. Granting of rights for work and training to new employees in the Department / Business Partners and AM / under the overall process of Business Sales. Activation/Invoicing of services and working with all program systems: CRM, SAP, ODIN, TKey, Tall Pass; Maintenance of a database of clients and employees of the Directorate;

Senior Business Specialist

• 2010 - Oct 2018

Business suport specialist

• Jun 2001 - Sep 2010

Participation in projects for introducing new products and services , implementing the requirements of the Communication Regulation Committee and Euro regulations in working rules and Contracts for Corporate Clients. Process management for the transmission /port out-in/ of mobile and fixed services. Participation in projects for introducing new products and services , implementing the requirements of the Communication Regulation Committee and Euro regulations in working rules and Contracts for Corporate Clients. Process management for the transmission /port out-in/ of mobile and fixed services.

Ministry of Finance

• 1999 - 2001

Bank Employee

• Apr 1996 - Jun 1998