Experience

Bracco Medical Technologies

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Sr. Product Quality Engineer

  • Mar 2021 - Present

• Product Quality Engineer

  • Oct 2018 - Mar 2021



Bracco Injeneering SA

• Switzerland
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Technical Services Specialist and Technical trainer

  • Jan 2015 - Oct 2018

  Technical skills (investigation, complaints handling, repairs, preventive maintenances), customer oriented approach (remote support, training), process handling (review/creation of documents/process) and IT skills (SAP, Windows suite, SalesForce, Trackwise, Fracas). Key Responsibilities: - Ensuring post-market servicing for Bracco Injeneering product range - Reporting and compiling problems and servicing solutions for relevant product range - Setting of technical training sessions for Bracco affiliates and third party distributors - Updating and developing all needed documentation - Ensuring yearly inspection of every injector in use - Acting punctually as a support for sales representatives - Acting punctually as a support for R&D department - Ensuring correct application of Technical Services process - Supporting the process owner to up-to-date Technical Service process



Bracco Injeneering

• Switzerland
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Support Representative

  • Dec 2011 - Jan 2015

  Outline: Preventive maintenances, reparation and servicing policy of the instruments. Link between marketing (technical requirements from the field) and manufacturing. Remote support for technical intervention. Key Responsibilities: - Leading post-market servicing for BINJ’s product range - Reporting and compiling problems and servicing solutions for relevant product range - Ensuring yearly inspection of every injector in use - Acting punctually as a support for sales representatives - Purchase orders for technical service