Kati Olsen
Customer Advisor at Oda- Claim this Profile
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Finnish Native or bilingual proficiency
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Bokmål, Norwegian Professional working proficiency
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Swedish Limited working proficiency
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English Professional working proficiency
Topline Score
Bio
Zoë Harris
I have worked with Kati on Oda's Employee Resource Group for women (known as Woda) since early 2022. In that time, I found her to be warm, kind, empathetic and passionate about providing a workplace that enables women to thrive and grow. As I got to know her better, I found her to be extremely hardworking, stoic and the voice of reason when things got chaotic. Her calm presence and ability to find solutions was so valuable in our champions group, and I can see how it translates to serve extremely well as a customer service representative. In our other product and service-related interactions, I saw that she is a strong customer advocate and was both creative and determined in solving problems on behalf of our users, always following up and seeing things through. Though our time together was shorter than I would have liked due to changes in our market offerings, I wish Kati nothing but the best for her future, and I'm so excited to see her journey from here. If you're looking for a relentless advocate for your customers' happiness and satisfaction, look no further.
Zoë Harris
I have worked with Kati on Oda's Employee Resource Group for women (known as Woda) since early 2022. In that time, I found her to be warm, kind, empathetic and passionate about providing a workplace that enables women to thrive and grow. As I got to know her better, I found her to be extremely hardworking, stoic and the voice of reason when things got chaotic. Her calm presence and ability to find solutions was so valuable in our champions group, and I can see how it translates to serve extremely well as a customer service representative. In our other product and service-related interactions, I saw that she is a strong customer advocate and was both creative and determined in solving problems on behalf of our users, always following up and seeing things through. Though our time together was shorter than I would have liked due to changes in our market offerings, I wish Kati nothing but the best for her future, and I'm so excited to see her journey from here. If you're looking for a relentless advocate for your customers' happiness and satisfaction, look no further.
Zoë Harris
I have worked with Kati on Oda's Employee Resource Group for women (known as Woda) since early 2022. In that time, I found her to be warm, kind, empathetic and passionate about providing a workplace that enables women to thrive and grow. As I got to know her better, I found her to be extremely hardworking, stoic and the voice of reason when things got chaotic. Her calm presence and ability to find solutions was so valuable in our champions group, and I can see how it translates to serve extremely well as a customer service representative. In our other product and service-related interactions, I saw that she is a strong customer advocate and was both creative and determined in solving problems on behalf of our users, always following up and seeing things through. Though our time together was shorter than I would have liked due to changes in our market offerings, I wish Kati nothing but the best for her future, and I'm so excited to see her journey from here. If you're looking for a relentless advocate for your customers' happiness and satisfaction, look no further.
Zoë Harris
I have worked with Kati on Oda's Employee Resource Group for women (known as Woda) since early 2022. In that time, I found her to be warm, kind, empathetic and passionate about providing a workplace that enables women to thrive and grow. As I got to know her better, I found her to be extremely hardworking, stoic and the voice of reason when things got chaotic. Her calm presence and ability to find solutions was so valuable in our champions group, and I can see how it translates to serve extremely well as a customer service representative. In our other product and service-related interactions, I saw that she is a strong customer advocate and was both creative and determined in solving problems on behalf of our users, always following up and seeing things through. Though our time together was shorter than I would have liked due to changes in our market offerings, I wish Kati nothing but the best for her future, and I'm so excited to see her journey from here. If you're looking for a relentless advocate for your customers' happiness and satisfaction, look no further.
Experience
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Oda
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Norway
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Consumer Services
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400 - 500 Employee
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Customer Advisor
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Nov 2021 - Present
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S-ryhmä / S Group
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Helsinki, Uusimaa, Finland
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Sales
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Jan 2018 - Oct 2021
Cheese, charcuterie, meals (ready meals) and bakery departments. Food market Herkku Cheese, charcuterie, meals (ready meals) and bakery departments. Food market Herkku
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Stockmann
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Finland
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Retail
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700 & Above Employee
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Sales
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Sep 2005 - Dec 2017
Cheese, meals (ready meals), bakery and fruit and vegetable departments. Cheese, meals (ready meals), bakery and fruit and vegetable departments.
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NorgesGruppen
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Norway
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Retail
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400 - 500 Employee
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Sales
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Aug 2001 - Feb 2004
Matvarehus Ultra. Matvarehus Ultra.
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IKEA
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Netherlands
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Retail
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700 & Above Employee
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Sales
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2000 - 2001
I was working as a salesperson in bedroom department. I was working as a salesperson in bedroom department.
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Education
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2016 - 2017
Amiedu
Merkonomi, Business/Commerce, General -
1996 - 2000
Järvenpään Kotitalousopettajaopisto
Koti-laitostalous ja puhdistuspalvelualan opistotutkinto, Foods, Nutrition, and Wellness Studies, General
Community
