Kathy Nguyen

ePMO Analyst at Hummingbird Solutions PTY Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Languages
  • Vietnamese Limited working proficiency
  • English Full professional proficiency

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Credentials

  • PRINCE2® Foundation Certificate in Project Management
    AXELOS Global Best Practice
    Aug, 2022
    - Oct, 2024
  • Learn to Lead
    UNSW
    Sep, 2021
    - Oct, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Mar, 2021
    - Oct, 2024
  • Communicating with Confidence
    Skillsoft
    Feb, 2021
    - Oct, 2024
  • Excel PivotTables: Mastering PivotTables and PivotCharts
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Learning Microsoft Project
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • New Project Manager Essentials
    Skillsoft
    Feb, 2021
    - Oct, 2024
  • CSS Essential Training
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • HTML Essential Training
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Programming Foundations: Fundamentals
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Agile Foundations
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Visio 2019 Essential Training
    LinkedIn
    Apr, 2020
    - Oct, 2024
  • Excel 2016: Pivot Tables in Depth
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Excel: Introduction to Formulas and Functions
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Managing and Analyzing Data in Excel (Office 365/Excel 2019)
    LinkedIn
    Mar, 2020
    - Oct, 2024
  • Accenture Discovery Program
    InsideSherpa
    Dec, 2019
    - Oct, 2024
  • Human Resources: Payroll
    LinkedIn
    Dec, 2019
    - Oct, 2024
  • Human Resources: Understanding HR Systems Features and Benefits
    LinkedIn
    Dec, 2019
    - Oct, 2024
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    Dec, 2019
    - Oct, 2024
  • PowerPoint: Designing Better Slides
    LinkedIn
    Dec, 2019
    - Oct, 2024
  • Learning Excel 2019
    LinkedIn
    Nov, 2019
    - Oct, 2024
  • McGrathNicol Technology Virtual Experience
    InsideSherpa
    Sep, 2019
    - Oct, 2024
  • Excel: Introduction to Charts and Graphs
    LinkedIn
    Jun, 2019
    - Oct, 2024
  • Working with Children Check
    Office of Local Government (NSW)
    Aug, 2019
    - Oct, 2024
  • Career Accelerator: Essentials
    UNSW Business School

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ePMO Analyst
      • Jan 2022 - Present

      Acting as a central point of contact for Hummingbird's enterprise Project Management Office (ePMO) managed service, I provide high-level administration and analytical support to our clients in project delivery, reports and dashboard management, workflow management, cadence and governance aligned to the agreed standards and solution. Acting as a central point of contact for Hummingbird's enterprise Project Management Office (ePMO) managed service, I provide high-level administration and analytical support to our clients in project delivery, reports and dashboard management, workflow management, cadence and governance aligned to the agreed standards and solution.

    • Graduate Program, Multiple Roles
      • Feb 2021 - Jan 2022

      Project Coordinator - Department of Defence • Working closely with the Capability Manager and Organisational Change Manager to develop a change and communications strategy under $175M Defence IT Services Contract • Creation of standard processes to support complex, industry partner structure between Fujitsu, Department of Defence and its industry partners • Redesign of end-to-end onboarding process of New Starters on the Department of Defence Account; reducing time to onboard by 2 weeks Resource Coordinator - Infrastructure Services Portfolio • Enterprise Resource Management of over 700 resources in the Infrastructure Services Portfolio • Allocation of resources on internal and customer projects to meet schedule and skill requirements • Collaboration with hiring managers, project leaders and talent acquisition to proactively identify staffing vacancies, determine the requirement for additional resources and reallocate staff to meet forecasted customer volume and overall requirements HR Business Projects • Worked closely with UX Designer and Head of HR Delivery to understand, analyse and present findings to enhance end-to-end onboarding process at Fujitsu • Responsible for roll out of Global Employee Engagement Survey to 2600+ employees across the Oceania region, including communications planning, data and insights analysis and collaboration with the executive leadership team Ad hoc Graduate Assignments • Collaborated with internal communications team & Australian TV Presenter, Richard Reid, in rolling out employee engagement initiative 'Awesome August' which involved external speakers, photo and video competitions and social events • Creation of Go-to-Market strategy for Fujitsu resourcing model under guidance of Head of Workforce Management • Developed an interactive Graduate Learning Journey, consisting of videos, books and short courses, aligned with 'Future of Work' skills

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Student Tester
      • Dec 2020 - Jan 2021

      Performance and functional testing of myBCom, a gamified online platform to develop and assess professional skills of students. Performance and functional testing of myBCom, a gamified online platform to develop and assess professional skills of students.

    • New Zealand
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Jun 2018 - Jan 2021

      • Drive sales and achieve Key Performance Indicators; average sale of $95, Item Per Docket (IPD) of 2 and customer conversion rate of 15% • Implementation of 'CLIMB' (Customise, Learn, Identify, Make, Bring) customer service technique • Recommendation of products suitable for specific outdoor activities e.g. trail running, hiking, camping • Facilitation of community events such as 'Gear Up' to assist organisations and schools with their outdoor adventures • Drive sales and achieve Key Performance Indicators; average sale of $95, Item Per Docket (IPD) of 2 and customer conversion rate of 15% • Implementation of 'CLIMB' (Customise, Learn, Identify, Make, Bring) customer service technique • Recommendation of products suitable for specific outdoor activities e.g. trail running, hiking, camping • Facilitation of community events such as 'Gear Up' to assist organisations and schools with their outdoor adventures

    • Australia
    • Education Management
    • 100 - 200 Employee
    • Campus Brand Ambassador
      • Jan 2020 - Oct 2020

      • Establishing strategic relationships with students, academics, clubs and societies, and other university influencers • Targeted recruitment of university students, primarily STEM students, through lecture pitching, distribution of physical and social media marketing materials and phone calls • Planning, attendance and hosting of student recruitment events; achieved 51 leads for Teach for Australia’s Leadership Graduate Program at University of New South Wales' 2020 Career Fair • Establishing strategic relationships with students, academics, clubs and societies, and other university influencers • Targeted recruitment of university students, primarily STEM students, through lecture pitching, distribution of physical and social media marketing materials and phone calls • Planning, attendance and hosting of student recruitment events; achieved 51 leads for Teach for Australia’s Leadership Graduate Program at University of New South Wales' 2020 Career Fair

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Human Resources Intern
      • Mar 2020 - Jun 2020

      • Management of shared inbox and performance development plans • Organisation of approximately 80 recruitment contracts for senior management approval • Development of interactive Excel dashboard to track retention and turnover rates of 100 employees • Worked closely with the HR Business analyst to create a Career Development Guide aligned with Australian Public Service (APS) Work Level Standards for the Scheme Actuary Division • Management of shared inbox and performance development plans • Organisation of approximately 80 recruitment contracts for senior management approval • Development of interactive Excel dashboard to track retention and turnover rates of 100 employees • Worked closely with the HR Business analyst to create a Career Development Guide aligned with Australian Public Service (APS) Work Level Standards for the Scheme Actuary Division

    • Student Development Representative
      • Feb 2020 - Mar 2020

    • 1 - 100 Employee
    • Crew Member
      • Jan 2018 - Sep 2018

    • Australia
    • Retail
    • 100 - 200 Employee
    • Christmas Casual Sales Assistant
      • Nov 2017 - Jan 2018

Education

  • UNSW
    Master of Analytics
    2021 - 2023
  • UNSW
    Bachelor of Commerce, Human Resource Management & Marketing
    2018 - 2020

Community

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