Kathya Suazo
Operations Support Specialist at GoCloud- Claim this Profile
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Inglés Full professional proficiency
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Español Native or bilingual proficiency
Topline Score
Bio
Alejandra Barba
Kathya es un elemento sumamente valioso en cualquier organización. Es proactiva y comprometida, trabaja muy bien en equipo y se adapta con facilidad y responsabilidad.
Elkin Cabuya
It was a great experience to work with Kathya, our team always highlighted her commitment and excellent performance. Hope we can work together again in the future!
Alejandra Barba
Kathya es un elemento sumamente valioso en cualquier organización. Es proactiva y comprometida, trabaja muy bien en equipo y se adapta con facilidad y responsabilidad.
Elkin Cabuya
It was a great experience to work with Kathya, our team always highlighted her commitment and excellent performance. Hope we can work together again in the future!
Alejandra Barba
Kathya es un elemento sumamente valioso en cualquier organización. Es proactiva y comprometida, trabaja muy bien en equipo y se adapta con facilidad y responsabilidad.
Elkin Cabuya
It was a great experience to work with Kathya, our team always highlighted her commitment and excellent performance. Hope we can work together again in the future!
Alejandra Barba
Kathya es un elemento sumamente valioso en cualquier organización. Es proactiva y comprometida, trabaja muy bien en equipo y se adapta con facilidad y responsabilidad.
Elkin Cabuya
It was a great experience to work with Kathya, our team always highlighted her commitment and excellent performance. Hope we can work together again in the future!
Credentials
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Kaseya Certified Technical (KTC) for BMS
KaseyaFeb, 2023- Sep, 2024 -
EF SET English Certificate™ 78/100 (C2 Proficient)
EF Standard English Test (EF SET)Oct, 2022- Sep, 2024 -
EP200 - Barracuda Email Protection Certified Product Specialist
BarracudaFeb, 2023- Sep, 2024 -
Administration Specialist
ContinuumFeb, 2023- Sep, 2024 -
Help Desk Activation Specialist
ContinuumFeb, 2023- Sep, 2024
Experience
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GoCloud
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Support Specialist
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Feb 2023 - Present
As Operation Support Specialist we provide a world class costumer service experience to Fortune 1000 Microsoft clients. We are the first point of contact for all customer engagements involving escalations, providing administration support to clients from initial incident or service request though successful resolutions. As Operation Support Specialist we provide a world class costumer service experience to Fortune 1000 Microsoft clients. We are the first point of contact for all customer engagements involving escalations, providing administration support to clients from initial incident or service request though successful resolutions.
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Con Larry
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Colombia
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Technology, Information and Internet
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1 - 100 Employee
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Customer Service Analyst
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Mar 2022 - Dec 2022
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Agent
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Jul 2020 - Jan 2021
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General Assistant
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Aug 2018 - Dec 2018
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Education
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2014 - 2018
Universidad de Guadalajara
Licenciatura, Artes escénicas
Community
