Kathy Zimberoff

IMPORT CUSTOMER SERVICE SUPERVISOR at China Shipping
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Contact Information
us****@****om
(386) 825-5501
Location
Bartlett, Illinois, United States, US

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Experience

  • China Shipping
    • Maritime Transportation
    • 200 - 300 Employee
    • IMPORT CUSTOMER SERVICE SUPERVISOR
      • Aug 2004 - Present

      Assisted customers with IPI and dispatch of door deliveries Cross trained in all areas Problem resolution: Customers, U.S. Customs, rail, trucker,.etc Billing and collections Trained new employees for the import intermodal customer service dept. Promoted to supervisor of 9 associates July 2013 Assisted customers with IPI and dispatch of door deliveries Cross trained in all areas Problem resolution: Customers, U.S. Customs, rail, trucker,.etc Billing and collections Trained new employees for the import intermodal customer service dept. Promoted to supervisor of 9 associates July 2013

  • World Shipping
    • Lombard, IL
    • Export Customer Service
      • 2003 - 2004

      Bookings, dispatching, tracing, rail billing, rates, documentation, balance vessels third party billing Bookings, dispatching, tracing, rail billing, rates, documentation, balance vessels third party billing

  • Inchcape Shipping
    • Chicago, Il
    • Import CSR Supervisor
      • 1999 - 2001

      Tracing, notifications, dispatching, trouble shooting. Equipment Control Tracing, notifications, dispatching, trouble shooting. Equipment Control

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