Experience

Koch Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Representative

  • Aug 2009 - Present

  Promote and ensure customer satisfaction through value-added services. Build credibility and trust with customer and businesses through development of process improvements. Route freight with assurance of the best carrier, service level, geographical area, gross margin, customer preference and other considerations. Make sure all information entered in the order is timely, complete and accurate for audit and billing. Develop relationships with customers and encourage them to do more business with Koch. Answer all telephone calls timely and professionally. Assess the service level and mode of transportation for appropriateness and cost effectiveness. Show less



Rebuild Resources

• Embroidery-Machine Operator

  • Mar 2009 - Aug 2009

  Programmed various computers to include: ZSK, Tajima and Melco in a timely and efficient manner. Quality assurance inspection of materials via shipping and receiving. Certified Forklift Operator Programmed various computers to include: ZSK, Tajima and Melco in a timely and efficient manner. Quality assurance inspection of materials via shipping and receiving. Certified Forklift Operator



Family and Children Services

• Minneapolis, MN

• Office Manager

  • Jun 2004 - May 2006

  Manage operations and maintenance of office equipment, maintain appropriate quantities of business supplies Maintain and negotiate vendor contracts for effective cost savings Exceptional organizational skills Project Management Outstanding customer service skills Train, supervise & evaluate job performance Manage operations and maintenance of office equipment, maintain appropriate quantities of business supplies Maintain and negotiate vendor contracts for effective cost savings Exceptional organizational skills Project Management Outstanding customer service skills Train, supervise & evaluate job performance