Experience

Launchtrip Technologies Corp.

• Product Manager

  • 2019 - Present

• Director of Travel Management

  • Aug 2018 - Present

  Launchtrip is an innovative travel care and lead generation company that works with major corporate events around the world. We focus on increasing registration and elevating the experience for events, from making it more accessible and rewarding for out-of-town travellers to driving new attendees, sponsors and exhibitors to events.



Jetstream by Leavetown

• Market Manager

  • Feb 2018 - Aug 2018

  Jetstream by Leavetown is a breakthrough solution in travel tech. Our all-in-one distribution and channel management tech seamlessly connects multi-unit inventory to the world’s most popular vacation rental marketplaces, including Airbnb, Homeaway, Flipkey and more. With our knowledgeable and passionate marketing, reservations, and channel management teams, Jetstream is the perfect solution for resort and hotel managers seeking to powerfully market their properties globally. Jetstream by Leavetown is a breakthrough solution in travel tech. Our all-in-one distribution and channel management tech seamlessly connects multi-unit inventory to the world’s most popular vacation rental marketplaces, including Airbnb, Homeaway, Flipkey and more. With our knowledgeable and passionate marketing, reservations, and channel management teams, Jetstream is the perfect solution for resort and hotel managers seeking to powerfully market their properties globally.



Leavetown.com Vacations

• Market Manager

  • Sep 2017 - Aug 2018

  We're a Vancouver-based provider of vacation rental properties and we have been growing rapidly over the last 2 years. We provide a range of marketing, reservation and channel management solutions that connect accommodation providers to key vacation marketplaces including Leavetown.com, Airbnb, Homeway and Flipkey. Our Product Team is dedicated to developing partnerships with accommodation providers around the world. As a Market Manager, I am responsible for building Leavetown's presence North America and South Pacific negotiating new partnerships and increasing the performance of existing accounts. RESPONSIBILITIES:• Support Leavetown's aggressive growth strategy by building and expanding a portfolio of accommodation partners in my region• Generate and convert leads for new accommodation partners via phone, email and face to face meetings, key trade fairs. • Develop strong and lasting partnerships through close account management, optimizing opportunity for revenue growth of each account.•Liaising with Destination Experts, Content and Tech teams to ensure the smooth induction of new partners.



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• Team Lead

  • Jan 2014 - Apr 2016

  Duties: coaching and developing team members, motivating and maintaining an enthusiastic team. Maintaining customer service quality and standards for the team, implementing and adhering to Flight Centres weekly and monthly systems, overseeing shop and team presentation (including finances and rostering), driving financial results and KPI of the store as well as my individual results.

• Sales Consultant

  • Aug 2013 - Jan 2014

  Duties: welcoming all potential and existing customers to the store, matching the customer’s needs to the right product, willing to approach customers and able to close a sale. As well as working as part of the sales team providing excellent customer service, excellent product knowledge, negotiating with customers on price. Dealing with and resolving customer complaints and concerns, building a great rapport with customers.